Senior Director - Product & Platform Engineering

Job Posting:

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries:
Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

Senior Director
- Product & Platform Engineering

Reports To:

VP of Product & Engineering The Senior Director of Product & Platform Engineering leads the teams responsible for Ferguson Home experiences and platform strategy. This leader will drive the transformation from channel-specific solutions to a unified, scalable platform that can be leveraged across all digital channels. The role is accountable for balancing business continuity with strategic modernization, ensuring Ferguson home continues to deliver business value while establishing reusable capabilities and platform foundations that accelerate Ferguson's long-term digital transformation.

Location:

This position may be remote or hybrid in accordance with company policy.

Key Responsibilities:

Platform Strategy
- Define and implement the roadmap for unified platform, establishing reusable customer-facing capabilities that can be used across digital channels

Business Continuity & Ferguson Home Delivery
- Lead engineering teams responsible for Ferguson Home ensuring uninterrupted delivery of business capabilities, platform stability, and operational excellence while supporting modernization initiatives.

Platform Modernization
- Drive engineering and modernization efforts to consolidate fragmented channel-specific capabilities into a unified platform through shared services, reusable UI components, common experience APIs, and headless architecture patterns.

Architecture & Engineering Excellence
- Provide technical leadership for modern web and mobile architecture, performance engineering, observability, accessibility, security, CI/CD, and engineering quality practices.

Cross-Functional Collaboration
- Partner closely with Product Management, UX, Architecture, Platform Engineering, and Business partners to align modernization priorities with customer needs and business objectives.

Talent Development
- Build and mentor Directors, Engineering Managers, Principal Engineers, and engineering teams while developing organizational capabilities required to support both current business operations and future platform transformation.

Required

Skills & Experience:

15+ years of software engineering and technology leadership experience, with at least 7+ years leading multiple engineering teams and people leaders.

Proven track record leading large-scale digital transformation, customer experience modernization, and platform consolidation while maintaining business continuity

Demonstrated success delivering customer-facing digital products and experiences at scale across web and mobile channels.

Solid understanding of customer engagement and journeys across digital channels and implementing reusable capabilities that can be leveraged across multiple channels and customer touchpoints.

Technical Stack:

Deep expertise in modern web technologies and digital experience platforms (React, Node.js, REST API, Event based).

Experience with API-first architectures, BFF (Backend-for-Frontend) patterns, micro-frontends, and modern integration frameworks.

Familiarity with cloud-native architectures, CI/CD pipelines, observability platforms, performance engineering, and Dev Sec Ops  practices.

Experience integrating customer-facing applications with enterprise services.

Architecture & Engineering Leadership:

Good understanding of scalable digital architecture and modern software engineering practices.

Experience establishing engineering standards, governance models, and reusable technology patterns across multiple teams.

Ability to evaluate and introduce emerging technologies that improve customer experience, engineering productivity, and platform scalability.

Experience driving engineering excellence across performance, accessibility, reliability, security, and operational maturity.

Leadership

Skills:

Strong executive presence with the ability to communicate technical strategies to business and technology customers.

Proven ability to lead organizations through significant technology and organizational change.

Demonstrated success building, mentoring, and scaling high-performing…