ServiceNow Developer; Hybrid
Job in
Richmond, Henrico County, Virginia, 23214, USA
Listed on 2026-08-25
Listing for:
Worky
Full Time
position Listed on 2026-08-25
Job specializations:
-
Software Development
Javascript, Software Engineer, Backend Developer, Computer Software / Middleware
Job Description & How to Apply Below
Contingent Upon Award*
Please no 3rd party inquiries
The State Corporation Commission (SCC) is seeking a Service Now Developer to design, build, and enhance scalable solutions across the Service Now platform. The role emphasizes secure API integrations, custom development, intuitive user experiences, and IT Service Management (ITSM), with additional Service Now domain and artificial intelligence experience valued.
Responsibilities Include:
- Design, develop, test, deploy, and maintain Service Now applications and platform enhancements
- Build secure, reliable integrations using REST, SOAP, webhooks, Integration Hub, MID Server, and related technologies
- Develop scripted REST APIs, business rules, script includes, client scripts, UI policies, and Flow Designer workflows
- Configure and extend ITSM capabilities, including Incident, Problem, Change, Request, Knowledge, Service Catalog, and CMDB
- Create intuitive, accessible experiences across Employee Center, Service Portal, work spaces, forms, catalogs, and mobile
- Partner with stakeholders, product owners, architects, and support teams to translate requirements into technical solutions
- Troubleshoot complex platform, integration, data, and performance issues
- Apply development standards, security controls, automated testing, code review, source control, and release-management practices
- Develop reusable components and documentation; support upgrades and releases; and evaluate AI and automation opportunities
- Service Now Development & Configuration: 4+ years
- JavaScript & Service Now Client-/Server-Side Scripting: 3+ years
- API Integration Design, Security & Troubleshooting: 2+ years
- REST/SOAP, JSON/XML, OAuth 2.0, Authentication, Logging & Monitoring: 2+ years
- Service Now ITSM Processes & Modules: 2+ years
- Flow Designer, Integration Hub, Service Catalog, ACLs & Automated Testing: 2+ years
- Service Now Data Models, Tables, Reference Relationships & CMDB: 2+ years
- User-Centered Solution Design, Accessibility, Security & Maintainability: 2+ years
- Testing, Code Review, Source Control & Release Management: 2+ years
- Analytical, Troubleshooting, Documentation & Communication
Skills:
3+ years - Collaboration with Technical & Non-Technical Stakeholders: 3+ years
- Employee Center, Service Portal, UI Builder & Configurable Work spaces: 2+ years
- Service Now AI: Now Assist, Generative AI, Predictive Intelligence, Virtual Agent, or AI Search – 2+ years
- Enterprise Integrations, Accessibility & Service Now/ITIL
Certifications:
2+ years
- Other Service Now Domains: ITOM, CSM, HRSD, IRM/GRC, or App Engine – 2+ years
- Automated Deployment Pipelines, Agile Delivery & Dev Ops Practices: 2+ years
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