Supervisor, Central Dispatch

Job Summary

As a leading LTL freight carrier who has been in business since 1931, Estes Express Lines takes great pride in leading the industry with highly qualified Central Dispatch Supervisors based in our corporate offices in Richmond, Va. As a Central Dispatch Supervisor, you will be accountable for assigning and managing the daily workload of our over the road drivers focusing on the daily aspects of service performance and cost control with goals of controlling load quality, equipment balance and subsequent empty miles generated while maximizing driver and equipment utilization.

This position will work directly with drivers and Terminal management to ensure the timely movement of all freight. Transportation dispatching knowledge and good communication skills are important to the success of the Central Dispatch Supervisor  you are looking for a rewarding and challenging career with opportunity for advancement, Estes is the place for you.

• Supervises and assigns drivers and vehicles to convey freight. Resolves routing issues, responsible for terminal to terminal freight movement/balance, cancellation resolutions, driver scheduling and monitoring of drivers’ performance.
• Plan dispatches to accommodate cost and service goals. Identifies problems and resolutions and acts on them.
• Conducts continuous analysis & direction of driver assignments. Implements scheduling for possible load consolidation
• Dispatches Line Haul drivers via information in computer system and phone communication with terminals in order to get freight moved in a timely manner within our service standards.
• Coaches and counsels drivers and makes decisions relative to performance, up to and including suspension pending investigation and/or termination. Provides performance feedback to Terminal Managers