Warehouse Associate - Shipping

About Shepherd Electric Supply

Since 1892, Shepherd Electric Supply has been the first call when complex, time‑critical electrical challenges need to be solved, and reliability truly matters. We move materials accurately and on time, so contractors stay on schedule, projects stay on track, and customers never have to wonder if we will come through.

Every order that leaves the Richmond branch passes through the shipping department. That means every contractor waiting on wire, every job site running against a deadline, and every customer who counts on Shepherd depends on this role being done right.

The Warehouse Associate – Shipping Department is not just a packing station. You are the last set of eyes before an order goes out the door. When shipping is accurate — right product, right quantity, right documentation — customers stay on schedule and Shepherd’s reputation holds. When it isn’t, the entire chain breaks.

This role is for someone who pays attention when the pace is high, who catches the mistake before it leaves the building, and who understands that their work is the final stamp of quality on everything Shepherd promises to deliver.

• Monday - Friday, 10:00am - 7:00pm

• The expected pay rate for this position is starting between $20.00 - $22.00 per hour depending on experience.

• We Keep Our Promises:
  Every outbound order you touch is a promise Shepherd made to a customer. Right product, right count, right label — every time. If something is off before it leaves the dock, you catch it.
• We Stay Hungry:
  You notice what slows the shipping floor down and you say something. You look for a smarter staging sequence, a faster verification habit, a better way to document exceptions.
• We Grow Together:
  Shipping does not work in isolation. You coordinate with the warehouse team, counter sales, and dispatch every day. When communication is clean — on priority orders, on exceptions, on timing — the whole branch executes better.
• We Own It:
  You do not pass the problem forward. If an order is short, you resolve it before it stages.
• We Go Above & Beyond:
  You make sure will‑call orders are staged before customers arrive. You flag time‑critical shipments before dispatch asks.

• Pull, verify, and stage outbound orders accurately — right product, right quantity, right destination, every time.
• Confirm shipping documentation is complete and accurate on every outbound shipment before it leaves the dock.
• Conduct a final physical check on staged orders to catch discrepancies before they become customer problems.
• Ensure will‑call orders are staged, labeled, and ready before the customer arrives.
• Coordinate with counter sales and dispatch on priority‑flagged or time‑critical orders.

• Generate and verify bills of lading, packing slips, and delivery confirmations for all outbound shipments.
• Document all shipping exceptions — shortages, substitutions, split shipments — clearly and promptly.
• Maintain accurate records of outbound activity in the warehouse management system.
• Flag documentation errors or system discrepancies to the Warehouse Manager before they leave the building.

• Pull orders accurately from bin locations and confirm picks against order documents.
• Return mis‑picks, over‑pulls, and damaged product to proper locations immediately.
• Report recurring pick errors or bin location discrepancies to the Warehouse Manager for root cause review.
• Treat every inventory discrepancy at the dock as a signal, not an inconvenience.

• Operate pallet jacks, hand trucks, and shipping equipment safely in compliance with Shepherd standards.
• Conduct pre‑shift equipment checks and report maintenance needs before they become failures.
• Keep the shipping area organized, labeled, and clear of hazards — aisles open, staging zones clean.
• Maintain safety compliance at your workstation and alert leadership to unsafe conditions immediately.

• Surface workflow friction, recurring errors, or staging inefficiencies to…