Warehouse Lead - Early AM

About Shepherd Electric Supply Since 1892, Shepherd Electric Supply has been the first call when complex, time-critical electrical challenges need to be solved, and reliability truly matters. We move materials accurately and on time, so contractors stay on schedule, projects stay on track, and customers never have to wonder if we will come through. Our success comes from people who take pride in doing things the right way — safely, accurately, and with care for teammates and customers alike.

If you want to do work that matters at a company that notices, this is the place. Why This Role Matters Every order Shepherd promises to a customer has to leave this building correctly. The Warehouse Lead – Shipping Department owns that moment — the pull, the pack, the verify, the load. When this function runs clean, customers get what they ordered, drivers leave on time, and the branch keeps its word.

When it does not, everyone downstream feels it. This is not a role where close enough is acceptable. Shipments that go out wrong cost time, trust, and money — and they put other people’s work  are the last line of quality control before product leaves the building, and the person who sets the standard for how the shipping crew shows up every shift.

The Richmond branch is growing. The shipping function needs to grow with it without losing accuracy or pace. That starts here. Work Shift and

Hours:

Monday
- Friday, 2:00am - 11:00am Compensation Details:
The expected pay rate for this position is starting at $25.00 per hour depending on experience. How This Role Connects to Our Compass We Keep Our Promises:
Every outbound order is a commitment made to a customer. You are responsible for making sure that commitment is fulfilled accurately — right product, right quantity, right documentation — every time. If a shipment leaves wrong, it did not meet the standard. We Stay Hungry:
You are always looking for where the process can be tighter, faster, or less error-prone. You surface patterns — recurring pick errors, documentation gaps, staging bottlenecks — and bring them to your manager with ideas, not just observations. We Grow Together:
You bring your crew along. New team members learn how shipping works by working alongside you, not by reading a document. When the team is trained well and held to a consistent standard, the function covers itself and the branch gets stronger. We Own It:
You do not release an order you are not confident in. You do not leave a problem for the next shift. When something is off — a count discrepancy, a missing document, a damaged item — you resolve it or escalate it before the truck leaves. Ownership in shipping is visible on every outbound manifest. We Go Above & Beyond:
Priority orders are flagged and staged before they are asked for. Will-call customers do not wait. You anticipate what sales and dispatch need and coordinate proactively instead of reactively. The bar is not getting orders out — it is getting them out right, on time, every day. Key Outcomes
- Organized by what matters, not just what you do. Outbound Fulfillment & Order Accuracy Pull, stage, and verify outbound orders before they leave the building — right product, right quantity, every time Confirm shipping documentation is complete and accurate on every outbound shipment Identify and resolve discrepancies between the order and the pick before the order is loaded Prioritize time-sensitive and flagged orders with urgency and direct communication to dispatch and sales Ensure will-call orders are staged and ready before the customer arrives Shipping Documentation & Compliance Ensure bills of lading, packing slips, and delivery documentation are completed accurately for every shipment Maintain organized records of outbound activity, exceptions, and carrier interactions Flag recurring documentation errors or carrier issues to the Warehouse Manager for systemic review Carrier & Dispatch Coordination Coordinate with dispatch on daily truck schedules, load sequencing, and route priorities Communicate proactively with carriers on timing, exceptions, and special handling requirements Resolve outbound exceptions in real time — do…