U.S. Quality Manager

Summary/Objective:
The U.S. Quality Manager leads the Quality function and is accountable for the effectiveness of the Quality Management System and delivery of quality objectives. This leader sets clear expectations, develops team capabilities, and drives timely resolution of quality issues. Working across functions, the Quality Manager reinforces shared ownership of product quality, customer requirements, and continuous improvement, ensuring actions translate into measurable, sustained results.

Summary/Objective:
The U.S. Quality Manager leads the Quality function and is accountable for the effectiveness of the Quality Management System and delivery of quality objectives. This leader sets clear expectations, develops team capabilities, and drives timely resolution of quality issues. Working across functions, the Quality Manager reinforces shared ownership of product quality, customer requirements, and continuous improvement, ensuring actions translate into measurable, sustained results.

• Lead the Quality Department, translating business and customer requirements into clear priorities, performance expectations, and measurable objectives.
• This role will manage and maintain the ISO-9001 and IATF 16949:2016 QMS, lead annual audits and customer audits as required
• Will support the development, maintenance, and execution of our quality control standards, policies, and procedures in line with industry best practices and regulatory requirements by IATF 16949
• Lead, coach, and develop a team of quality engineers, supplier quality engineer, warranty engineer, technicians, and inspectors, setting clear expectations, building technical capabilities, and holding the team accountable for quality performance and continuous improvement.
• Collaborate with Operations, Advanced Manufacturing, Sourcing, Sales, and engineering to identify and address quality-related issues and develop effective solutions.
• Establish and monitor key performance indicators (KPIs) to measure and improve product/service quality and operational efficiency.
• Conduct thorough inspections and audits of products/services at various stages to identify defects, deviations, or non-conformities.
• Analyze data and trends to identify areas for improvement and recommend corrective actions.
• Identify training needs and lead the development and delivery of quality training programs to ensure employees understand and consistently apply quality standards, procedures, and customer requirements. Evaluate training effectiveness and address gaps to sustain improvements.
• Communicate and collaborate with suppliers and vendors to ensure the quality of incoming materials and components.
• Prepare and present quality control reports and metrics to senior management.

• Bachelor's degree in Engineering/relevant degree highly preferred or equivalent experience.
• Work experience IATF 16949:2016 standard and audit experience.
• Proven experience in quality control, with a minimum of 5+ years in a managerial or supervisory role.
• Strong knowledge of quality control methodologies, standards, and regulatory requirements.
• Excellent leadership and team management skills, with the ability to motivate and guide a diverse team.
• Effective communication and interpersonal skills, with the ability to collaborate across departments and present findings to senior management.

• Directly supervise Quality Department personnel, including performance management, development planning, and alignment of individual responsibilities and goals with department and business objectives.

• Bachelor’s degree in a technical field, such as Mechanical Engineering, Industrial…