Apprentice Field Technician Customer Delivery

Apprentice Field Technician

Affinity Water is offering a fantastic career opportunity to join our skilled frontline teams as an Apprentice Field Technician

Whether you're leaving school or college, looking to upskill in your career, or seeking a complete career change. Affinity Water will give you the help and support you need to succeed.

As an apprentice you'll join a recognised water industry training programme, carefully tailored to your development and delivered by leading industry experts.

You’ll be working in a real team alongside people with years of solid experience, who will give you day‑time support and mentorship, helping you to learn the tools and techniques you need to build a rewarding career in the water industry.

Our Field Technicians play a vital role in the repair, maintenance, and operation of our water distribution network, helping to ensure we consistently provide high‑quality drinking water to our customers.

In this varied, field‑based role, you will travel to different locations and company sites to carry out both planned maintenance and emergency repairs. You will be responsible for a wide range of repair and maintenance activities.

• Repairing and maintaining the water distribution network.
• Responding to planned and emergency works across the network.
• Operating mobile plant and equipment, including mini excavators and vibrating machinery.
• Working safely on streets and highways in accordance with traffic management and health and safety regulations.
• Carrying out excavation, pipe repairs, and reinstatement works.
• Using a range of specialist tools and equipment to complete work efficiently and to a high standard.
• Delivering excellent customer service while working in public areas.

This is an excellent opportunity for someone who enjoys practical, hands‑on work, problem‑solving, and working outdoors as part of a team dedicated to delivering an essential public service

As an Apprentice Field Technician, you will work with Affinity Water and our approved training provider to meet the key responsibilities of your programme and the wider duties of your role. This is an exciting chance to kickstart your career and we will support you every step of the way through a range of activities and real‑world opportunities.

• Attending workshops, virtual learning sessions and coaching sessions as planned
• Completing a variety of learning activities, assignments and exams
• Taking part in additional ‘off the job’ learning activities to support your growth
• Receiving regular progress reviews with your manager and training provider
• Undertaking an end‑point‑assessment at the end of your apprenticeship to confirm your achievement
• Sharing feedback and helping to shape our future careers schemes
• Accessing additional eLearning and self‑driven learning offerings for further growth
• Receiving mentorship from experienced industry teams
• Shadowing all aspects of our network operations and getting involved as you progress
• Developing knowledge of our vital water networks
• Working across a variety of locations
• Developing first‑class customer service skills and learning what it takes to be at the front line of an essential public service
• Working collaboratively with a variety of colleagues from across the Business
• Working at both indoor and outdoor locations which involves working in a variety of weather conditions.

• Full UK Clean/Manual UK Driving Licence
• 3 GCSEs with a grade 4 (C) or above (Desirable)
• Ability to perform manual handling activities safely and competently. Over time this role will build to include the use of a variety of construction equipment.
• Able and willing to work with vibration equipment (for which you will be trained) within the 400 limits without health restrictions
• Excellent communication skills both written and verbal
• Competent in use of IT applications
• Keen interest in the environment and water industry
• Ability to work independently and in a team
• Willingness to help people and support local communities
• Strong desire for career progression and passion for continual learning

• A starting salary of £22,150 (60%) with an…