Lead Appliance Repair Technician

Full Line Refrigeration Generalist Appliance Repair Technician

As an Appliance Repair Technician, you are the key component in providing excellent customer service by providing high-quality maintenance services for our customer’s appliances.

• Diagnose and repair home appliances and equipment.
• Provide cost estimates for repairs.
• Effectively communicate with the customer to ensure they understand the services needed.
• Order parts and ensure efficient use of company materials.
• Collect payment for work performed.

• Exceptional Customer Service
  :
  Deliver a great customer experience, showing empathy toward the customer.
• Getting from Diagnosis to Solution
  :
  Explain what’s wrong and what needs to be done so that customers can understand and resolve issues quickly.
• Quality of Work
  :
  Use critical thinking skills and problem solving to get the job fixed correctly, the first time.
• Efficiency
  :
  Complete repairs quickly to meet daily customer needs.
• Punctuality and Reliability
  :
  Show up on time and be available for customers.
• Pride in the Details
  :
  Keep your work vehicle clean and organized; maintain attention to detail in completing customer information and reports.
• Ongoing Training
  :
  Research new equipment and take advantage of training opportunities to expand knowledge and skills.

• High school diploma or equivalent.
• Valid driver’s license and clean driving record.
• EPA Type 1 or Universal CFC Certification required.
• Previous experience of one year or more in appliance repair is a plus.

The pay range for this position is $60,000 to $150,000 per year, depending on your experience in appliance repair. You also will have the opportunity to earn bonuses and commissions.

Our technicians are usually paid on a daily guarantee to start and eventually a commission based on revenue, but Compensation type is subject to negotiation with you. Our top technicians easily earn well over $100,000 annually.

• No nights or weekends
  :
  We value having a solid work‑life balance.
• Paid Training
  :
  We will help train you and help you build a career. The Mr. Appliance Academy is designed to take you from Apprentice to Master Technician quickly.
• Bonus & Incentives
  :
  We reward hard work with generous bonuses and incentive pay.
• Company-Provided Perks
  :
  We provide you with a company vehicle and iPad.
• Benefits
  :
  Health benefits are offered at first 30 days of employment.
• Retirement Savings 401K
  : 100% Company match on a portion of your pre‑tax income for Full Time employees.
• PTO
  : paid time off of 10 days per year.
• Fun Family‑Oriented Team Environment
  :
  We stand by our culture and build our team with people that love what they do.
• Team Builder Bonus
  :
  Our Team Builder program can pay out an unlimited amount of on‑going multi‑level bonus money easily over $10,000 per year per referred technician on an on‑going basis.