Mail Services Manager - Ridgefield, CT

Mail Services Manager

This position is responsible for managing all aspects of the mailroom operations for a large campus or portfolio. Establishes operating and administrative policies and procedures for all mailroom activities.

Manages a team in one or more offices; provides direction on employee management (e.g. recruitment of talent, performance management, etc.); makes recommendations on budgets and cost reductions. Ensures that mailroom savings goals are met and adhere to approved budgets. Develops operating plans and cost estimates for personnel, equipment, vehicles, services, and supplies. Develops short and long range plans to upgrade automation, technology and equipment and maintain state-of-the-art operations.

Plans, coordinates, schedules and reviews mail service schedules Develops training methods for efficient and safe use of equipment and vehicles Acts as liaison with business leaders, department managers and other internal and external clients to forecast workload demand, project deliverables and resolve any conflicting priorities. Performs other duties as assigned.

Provides formal supervision to individual employees within single functional or operational area. Recommends staff recruitment, selection, promotion, advancement, corrective action and termination. Plans and monitors appropriate staffing levels and utilization of labor, including overtime. Prepares and delivers performance appraisal for staff. Mentors and coaches team members to further develop competencies. Leads by example and models behaviors that are consistent with the company's values.

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

High School diploma or GED equivalent required. Bachelor's degree (BA/BS) from four year college or university preferred. Minimum of 6 years related work experience in warehouse, shipping and receiving. Experience with in Mail Services preferred

Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information. Ability to respond effectively to sensitive issues. Comfortable meeting and engaging with new people. Warm and engaging demeanor. Ability to assess circumstances, empathize and offer help.

Requires advanced knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and commissions. Conducts advanced financial analysis.

Ability to comprehend, analyze, and interpret complex documents. Ability to solve problems involving several options in situations. Requires advanced analytical and quantitative skills.

Intermediate skills with Microsoft Office Suite, handheld mobile technologies and applications. Ability to use computer system to record materials received and shipped. Physical ability to assist with warehouse operations. Able to lift 50 lbs.

Decisions made with thorough understanding of procedures, company policies, and business practices to achieve general results and deadlines. Responsible for setting work unit and/or project deadlines. Errors in judgment may cause short-term impact to department

CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.