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Casino Guest Experience Lead; Player Services

Job in Ridgefield, Fairfield County, Connecticut, 06877, USA
Listing for: Cowlitz Indian Tribe
Full Time position
Listed on 2026-10-06
Job specializations:
  • Entertainment & Gaming
    Casino & Gaming, Customer Service Rep, Event Management & Planning, iGaming & Sports Betting
Salary/Wage Range or Industry Benchmark: 33000 - 39000 USD Yearly USD 33000.00 39000.00 YEAR
Job Description & How to Apply Below
Position: Casino Guest Experience Lead (Player Services)

Ilani Casino Resort, operated by the Cowlitz Indian Tribe, seeks a Cage Supervisor to lead guest service and ensure accurate ticket redemption, check cashing, and player services. The role involves supervising staff, enforcing internal controls, and maintaining positive guest and team relationships.

Responsibilities include scheduling, training, and handling sensitive money and regulatory compliance. The ideal candidate has strong interpersonal skills, cash handling experience, and the ability

This role is for the Casino Guest Experience Lead (Player Services) role at Cowlitz Indian Tribe.

We are looking to fill the Casino Guest Experience Lead (Player Services) position at Cowlitz Indian Tribe in Ridgefield, CT, United States.

The Casino Guest Experience Lead (Player Services) role at Cowlitz Indian Tribe is now open for applications in Ridgefield, CT, United States.

Join us at Cowlitz Indian Tribe as our next Casino Guest Experience Lead (Player Services) in Ridgefield, CT, United States.

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