Financial Analyst II, Account Reconciliation

Description

Responsible for analyzing, monitoring, reporting all aspects of accounts receivable management for US HP. Prepares reports, analyzes and consolidates financial information and provides insights to management. Responsible for supporting Credit Risk in reviewing hold orders, credit limits, and approving customer account changes. Protects the financial assets and interests of US HP ensuring compliance with policies and regulations. Expected to take the lead on projects, reporting, testing, training, analysis, and facilitating collaboration between teams.

• Independently manage a diverse portfolio of accounts. Collect open invoices, invalid deductions, balances with currency/aged priority, discrepancies, credits, and varied other customer/account related issues through productive and effective communications with internal and external customers. Follow closely all SLA agreements with business units we service. Perform analysis as needed to ensure we protect the financial AR assets to the best of our ability striving for continuous process improvements.
  
  Take a lead role in managing both outdated recall returns.
• Continually review open items (credit and debits) on customer accounts to keep accounts current; perform offsets; report on outstanding items to ensure disposition. Work closely with AR to ensure proper application of payments to reduce number of open items.
• Follow escalation process for outstanding receivables through telephone, written communications, and Customer Portals. Ability to work closely with the Credit Risk Analyst, Deduction Team, and Sales/Trade regarding delinquency, disputed items, and possible credit suspension. Provide statements and documentation as requested.
• Manage unclaimed property procedure on all monies due to customers that cannot be resolved. Manage validation and reporting to outside firm, recoding, reconcile items to the unclaimed GL, and work closely with AP to ensure customer refunds are handled timely and efficiently.
• Support the Credit Risk Analyst when necessary in reviewing and releasing credit holds and approving new or requested changes to customer's accounts. Understand and be able to provide financial analysis, credit risk services and support as needed.
• Lead on projects, analysis, reporting, testing, training, and facilitating collaboration between teams. Is the team lead in working with IT on projects, Winshuttle, Touchpoint, and resolving system issues. Provide knowledge and expertise within Order to Cash, and to the US HP Trade and Sales Departments, Contracts, IT, and other departments for which services are provided to ensure proper support of the function.
  
  Develop and maintain excellent working relationships with both internal and external customers.
• Lead in organizing team members and other teams on prioritizing workload assignments including scheduling and participation on inter-team departmental project initiatives and process improvements as needed, requested or assigned. Lead manage team projects as assigned by the Credit Collection Manager. Train and mentor in relation to the AR performance metrics. Assist others in the escalation process.
• Must maintain diverse and complex portfolios in order to meet Global corporate targets for Days Sales Outstanding. Follow all local and global policies.