Front Desk PT

Greenwich Medical Spa (GMS) is an industry leading, award winning medical spa providing non-invasive cosmetic treatments. GMS was established in 2005 with the mission to inspire confidence and empower our patients, employees and communities.

GMS is actively seeking a high energy, dedicated Front Desk for our Ridgefield location. The Front Desk works closely with the clinician preparing patients for treatments by escorting them to their treatment room, taking photos, obtaining consents, preparing the treatment room, and keeping the Medspa stocked with supplies. It is a patient‑facing role and serves as the voice and face of the practice.

• Prepares treatment rooms and equipment at the beginning of the day and closes rooms down at the end of the day.
• Responsible for meeting, greeting and educating patients on skin care products and treatments.
• Schedules appointments and checks out patients.
• Maintains all areas of the Medspa – public areas and treatment rooms.
• Has a strong understanding of all services and products offered.
• Answers inquiries from patients.
• Leads in the sale of product or service.
• Verifies patient information by interviewing patient, recording medical history, and confirming purpose of visit, and obtaining consents for treatments.
• Prepares patients for treatments by reporting patient history summary, drawing blood (if applicable), preparing the room set up/procedure set up, cleansing, and preparing the treatment area, and any additional preparation needed for treatments.
• Obtains pre and post photography.
• Assists in confirming completion of consent and pre/post forms.
• Counsels patients by reviewing pre and post treatment care instructions.
• Keeps supplies ready by inventorying stock, placing orders, and verifying receipt.
• Maintains all treatment rooms by ensuring linens are clean, trash is emptied, and rooms are always impeccably clean.
• Keeps equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and calling for repairs.
• Prior experience with Zenoti is a plus.
• Other duties as assigned.

• Employee allowance for services and skin care products.
• Employee discount.
• Paid Time Off.
• Paid Holidays.
• Medical, Dental, & Vision coverage.
• Voluntary Supplemental Insurance such as Hospital, Critical Illness, AD&D.
• 401k.