Desktop Engineer

Desktop Engineer

Ridgefield, CT 06877

Job Category:
Information Technology

Fairfield County MSP is looking for a strong customer service focused Desktop Engineer to join their growing team. You will be tasked with quickly troubleshooting and resolving technical issues in a ticket queue. You will be providing support for client computer networks including business related technologies including Windows operating systems, Office 365, Remote Access usage, VOIP, mobile devices, etc. You will perform routine maintenance on PCs and peripherals and support disaster recovery backup solutions.

Qualifications:

Ability to setup computers and peripherals Basic routing and switching concepts Comfortable with troubleshooting LAN and WAN technologies Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care. Ability to de-escalate situations Understanding of support tools, techniques, and how technology is used to provide IT services. Typing skills to ensure quick and accurate entry of service request details. Self-motivated with the ability to work in a fast-moving environment.

Opening Doors to Incredible Opportunities:
For over two decades, Capstone has been working with elite organizations from Fortune 500s to start-ups in some of the most competitive market sectors. Because of our deep connections, we're able to match you with the most relevant and prestigious career opportunities available — whether you're an executive or manager, we'll help you reach your professional goals.

Protect Yourself from Job Scams We've seen an increase in scam attempts targeting job seekers. Please know that our team will never request sensitive personal information—such as your Social Security number or banking details—outside of our secure onboarding system. This system is the only method we use to collect the information necessary for employment. All official communication will come from verified company email addresses or phone numbers.

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Equal Opportunity

Employer:

Capstone provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

We celebrate diversity and are committed to creating an inclusive environment for all employees. Capstone will provide reasonable accommodations for people with disabilities in all parts of the hiring and employment process.