Director, Congress & Meeting Management

Director Of Meeting Excellence

The purpose of this role is to lead and supervise the BI-USA M&E team, including directing the overall planning, strategy, and delivery for in-person, virtual, and hybrid meetings and events. The Director of M&E establishes policies, processes and procedures that determine how meetings and events are planned and implemented within BI-USA for internal meetings/events and congresses. The role will create and maintain M&E policies and procedures.

The position will ensure all necessary capabilities are owned and their success is measured and tracked. This role will also lead the Congress team for face-to-face, virtual and hybrid including congress vendor and association relationship management. The role will be accountable for shifting ~500 total meetings and congress (face-to-face) yearly events with the potential to increase the number of meetings while shifting to a hybrid approach to drive efficiencies and increase our reach.

The Director of M&E will drive the team to turn process innovation opportunities into realistic solutions. As an employee of Boehringer Ingelheim, you will actively contribute to the discovery, development, and delivery of our products to our patients and customers. Our global presence provides opportunity for all employees to collaborate internationally, offering visibility and opportunity to directly contribute to the companies' success.

We realize that our strength and competitive advantage lie with our people. We support our employees in several ways to foster a healthy working environment, meaningful work, mobility, networking, and work-life balance. Our competitive compensation and benefit programs reflect Boehringer Ingelheim's high regard for our employees.

This role is based on-site at our Ridgefield, CT location with hybrid flexibility of 2-3 days per week on-site.

• Develops a centralized M&E program to ensure consistency, cost-effectiveness, efficiency, and scalability to the organization for meetings/events and congresses.
• Forms policies, planning standards, engagement model, and procedures and implements best practices and lessons learned to establish proper governance and an accountability structure throughout the entire M&E team
• Makes decisions and develops a strategic approach to M&E in line with the strategic goals of BI
• Primary escalation and resolution point for M&E technology and service delivery and integration
• Develops network of internal/external resources and tools to ensure a balanced mix of all available resources
• Determines objectives of M&E team, including defining the success metrics and messaging for meetings and events
• Ensures alignment of full M&E team through communication and coordination to promote efficient operations
• Reviews all criteria thresholds for quality and policy adherence
• Performs all Company business in accordance with all regulations (e.g., EEO, FDA, OIG, PhRMA, etc.) and Company policy and procedures. When violations are noted/observed they are to be immediately reported to upper management. Demonstrates high ethical and professional standards with all business contacts in order to maintain BIPI's excellent reputation.
• Represents the cross-functional workings of all teams connected to M&E, driving the tactics behind internal communications and engagements with customers as the senior member of BI-USA M&E
• Represents the capabilities and needs of M&E to executive BI leaders
• Partners with M&E stakeholders in the establishment of M&E policies and operating guidelines to mitigate gaps and risks
• Reviews event planning and approval pipeline with executive leadership
• Establishes relationships with external vendors and makes the final decision regarding the selection of vendors
• Understands and communicates interdependencies that exist within the current M&E structure while maintaining strategy and guiding principles
• Congress vendor(s) and associations
• Ability to establish internal goals nested within BI-USA's strategy and appropriate control measures to ensure the team's success
• Verbal, written communication skills to ensure alignment of full M&E team
• Extensive knowledge of meetings and events…