Business Software Analyst
Job in
Ridgeland, Madison County, Mississippi, 39158, USA
Listed on 2026-05-20
Listing for:
Trustmark
Full Time
position Listed on 2026-05-20
Job specializations:
-
IT/Tech
IT Business Analyst, Systems Analyst, IT Consultant, Data Analyst
Job Description & How to Apply Below
Overview
The responsibilities of this position include providing comprehensive support to business units and application developers for both vendor-provided and internally developed software solutions. This position requires the ability to work independently and collaboratively to analyze, design, and implement software that aligns with organizational objectives. Serving as a key liaison between business stakeholders, IT developers, and software vendors, this role ensures effective communication and successful delivery of technology solutions.
This position may be filled as a Level I, II, III, or IV based on additional responsibilities and qualifications required.
Responsibilities- Work closely with business owners to assess system capabilities through research and fact-finding around applicable business system
- Coordinate functional requirements with business management and application developers to determine effective solutions
- Assist business owners with identification of technical problems and issues
- Work closely with application developers to create detailed specifications to ensure that the business enhancement will be satisfied in an accurate and timely manner
- Create accurate and complete test plans for application testing
- Work with end users to develop and execute their test cases
- Proactively seek opportunities for business improvements
- Develop in-depth knowledge of the business unit by regular interaction with business owners
- Provide project support and administrative functions
- Perform additional duties as assigned
- Bachelor's degree in Computer Science, Information Technology, Computer Engineering, Management/Business/Computer Information Systems, or Business Administration (with emphasis in IT, analytics or business systems), or equivalent work experience in a related IT field
- Minimum three (3) years of relevant experience as a business analyst with related experience with use cases and expected deliverables of technology-driven solutions or
- Minimum of two (2) years of end-user experience with the banking software application to be supported
- Technology project experience with knowledge of project plans and project management methodologies
- Familiar with conversion processes and methodologies
- Knowledge of application processes, design, construction, architecture and resulting business functionality
- Basic understanding of client/server, internet, intranet, and mainframe systems
- Ability to persuade and influence others on the best approach to take
- Analytical skills
- Effective oral and written communication skills
- Self-starter to proactively deliver high quality service to clients
- Ability to manage projects effectively to set objectives and prioritize multiple task
- Demonstrated ability to collaborate as a team player
- Banking experience perferred.
Additional qualifications required for Level II:
- Bachelor's degree in Computer Science, Information Technology, Computer Engineering, Management/Business/Computer Information Systems, or Business Administration (with emphasis in IT, analytics or business systems), or equivalent work experience in a related IT field
- Minimum three (3) years of business software analyst experience
- Project management experience
- Conversion experience with bank data and system upgrades
- Understanding of application integration
- Understanding of database structures and database access methodologies
- High energy with a "take charge and make it happen" attitude able to work with little supervision
- Proactive and goal-focused with the ability to work independently and achieve results
- Strong analytical skills that produce results
- Time management skills
- Strong oral and written communication skills
- Advanced knowledge of business requirements to be able to communicate effectively with business owners to identify needs
- Business units have confidence in your ability to suggest the correct approach for their needs
- Team player who shares knowledge
- Displays advanced knowledge of application processes, design, construction, architecture and their impact on business functionality
- Advanced banking experience preferred
Additional qualifications required for Level III:
- Bachelor's degree in Computer Science, Information Technology, Computer Engineering, Management/Business/Computer Information Systems, or Business Administration (with emphasis in IT, analytics or business systems), or equivalent work experience in a related IT field
- Minimum seven (7) years of business software analyst experience
- Project management experience with strong leadership skills and the ability to estimate work time and deadlines
- Able to lead a conversion effort by working with both business and technical sides
- Comprehensive knowledge of application integration including how applications affect and depend on one another
- Demonstrated ability to manage database structures and access protocols to provide reliable data to users upon request
- Proactive and goal-focused with the ability to work independently and achieve results
- Advanced analytical skills that produce results…
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