Senior System Engineer - Ridgeland, MS

Senior Systems Engineer

At Bank Plus, we strive to add value for our employees, customers and shareholders. We are a high-performing team committed to fulfilling promises, building lasting relationships, and making dreams come true. All current employees must have a performance rating of Outstanding or High-Performing to be eligible to post for a position.

Under the general direction of the Systems Engineering Manager, the Senior Systems Engineer serves as a senior-level individual technical contributor responsible for the design, implementation, modernization, security, resiliency, and lifecycle management of Bank Plus enterprise infrastructure systems.

This role provides advanced technical leadership across enterprise infrastructure, identity services, virtualization, storage, backup and recovery, monitoring, endpoint security, vulnerability management, disaster recovery, automation, and architecture. The Senior Systems Engineer independently leads complex technical initiatives, serves as an escalation point for high-impact issues, improves operational maturity, and translates business, regulatory, cybersecurity, risk, and availability requirements into secure, supportable, and sustainable technical solutions.

Exceptional customer service is a key expectation.

The position expands upon the responsibilities of a Systems Engineer, which include installation, support, troubleshooting, monitoring, documentation, cybersecurity participation, and end-user service delivery. At the senior level, the role is expected to own enterprise-scale engineering outcomes, lead technical strategy execution, reduce operational risk, and deliver measurable improvements in reliability, security, performance, and cost efficiency.

Primary duties and responsibilities include:

• Design, implement, maintain, and continuously improve enterprise systems infrastructure, including Windows Server, Active Directory, virtualization platforms, storage systems, backup platforms, monitoring systems, endpoint management, and related infrastructure services.
• Translate business, regulatory, cybersecurity, risk, and availability requirements into practical, secure, supportable, and sustainable technical solutions.
• Serve as a senior technical escalation point for complex incidents, performance issues, infrastructure outages, security events, and cross-platform problems affecting Bank Plus systems and business operations.
• Lead infrastructure modernization projects, including platform replacements, data center migrations, disaster recovery improvements, storage upgrades, backup solution replacements, endpoint protection improvements, and system availability enhancements.
• Engineer and support resilient infrastructure and network architectures that improve uptime, reduce recovery time, support defined recovery point objectives, account for infrastructure dependencies and capacity requirements, and align with business, regulatory, and operational resiliency needs.
• Maintain enterprise architecture standards, system design patterns, operational procedures, implementation documentation, and lifecycle management practices.
• Lead and support identity and access management engineering, including Active Directory architecture, Group Policy, certificate services, authentication dependencies, and related security controls.
• Lead disaster recovery preparedness, failover planning, backup validation, recovery testing, and operational readiness exercises.
• Design, implement, and improve cybersecurity-related infrastructure controls, including vulnerability management, patching processes, least privilege, disk encryption, endpoint protection, IPS/IDS integration, privileged access controls, segmentation support, secure system configuration, and infrastructure lifecycle management.
• Partner with cybersecurity, networking, application, operations, audit, compliance, and business teams to ensure systems are engineered and operated in accordance with Bank Plus policies, regulatory expectations, risk management standards, and business objectives.
• Plan, deploy, monitor, and maintain enterprise systems, servers, network-adjacent infrastructure, hardware platforms, applications, security initiatives, and governance or compliance standards.
• Diagnose and resolve complex infrastructure issues across systems, identity, virtualization, storage, backup, networking dependencies, endpoint security, monitoring, and application infrastructure; identify root cause, reduce recurrence, and document corrective actions.
• Lead technical design and implementation efforts involving virtualization, cloud or hosted platforms, software-defined networking integrations, storage modernization, automation, monitoring, and enterprise service platforms.
• Develop automation using Power Shell, scripting, APIs, AI-assisted workflows, configuration tools, dashboards, version control, testing frameworks, or deployment pipelines to improve reliability, repeatability, monitoring, reporting, and incident response.
• Establish and…