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Residential Home Services Advocate — Tech Support Champion
Job in
Ridgeland, Madison County, Mississippi, 39158, USA
Listed on 2026-08-01
Listing for:
C Spire
Full Time
position Listed on 2026-08-01
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
C Spire is seeking a Home Services Advocate to be the first contact for residential customers facing issues with home services like video, phone, and internet. You will resolve concerns, escalate when needed, and deliver prompt, courteous support aligned with our digital-first approach.
Responsibilities include troubleshooting, documentation, and maintaining knowledge of our products and services while aiming to exceed satisfaction targets.
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