Product Operations Lead | at Colony Park

Product Operations Lead | Renaissance at Colony Park

lululemon is an innovative performance apparel company focused on technical fabrics and functional design. We create transformational products and experiences that support people in moving, growing, connecting, and being well. We strive to build an equitable, inclusive and growth‑focused environment for our people.

Job Summary

The Product Operations Lead is part of the store leadership team and is responsible for executing the store product strategy, including product operations and inventory management. Responsibilities include leading inventory shifts, overseeing back‑of‑house operations, ensuring floor and BOH are stocked and organized, providing input to performance evaluations and hiring decisions, acting as Supervisor on Duty (SOD) during shifts, and delivering a world‑class guest experience.

Core Responsibilities

• Collaborate with store leadership to bring product strategy to life.
• Plan, prioritize, manage, and lead inventory processing and accuracy activities in accordance with SOPs.
• Execute product actions such as pull‑backs, consolidations, and repricing.
• Foster a productive atmosphere for the shift by engaging team members in inventory management.
• Monitor product levels, communicate findings, and support sell‑through strategy and optimal product availability for guests.
• Review and interpret daily business data and metrics to inform actions and provide recommendations to leadership.
• Participate in the hiring process, including recruitment, selection, onboarding, and training.
• Address team member performance and support ongoing learning and development through feedback, coaching, and demonstrations.
• Maintain a respectful and inclusive team environment through supportive relationships.
• When serving as Supervisor on Duty, lead from the floor to ensure each guest receives technical product education and a world‑class experience.

Job Requirements

• Legal authorization to work in the country of the store.
• Reliable transportation to travel to the assigned store.

Schedule / Availability

• Work schedule may vary based on store needs.
• Shifts typically include mornings, afternoons, evenings, weekends, and holidays.
• During peak periods or special events, schedules may include early mornings or late nights/overnights.

Experience

• At least 1 year of work experience.
• Experience with inventory management, product or visual merchandising, stocking, or planning and logistics, including use of business technology.
• Experience leading, mentoring, delegating, or implementing processes with others.

Job Assets (Nice to have)

• High‑school diploma, GED, or equivalent, or higher education.
• Experience in retail, sales, distribution center, or warehouse operations, and reviewing and interpreting business reports.
• For experiential stores with food or beverage service: food safety and/or liquor service certification.

What We Look For

• Inclusion & Diversity: Creates and supports an inclusive environment that values and celebrates differences.
• Integrity: Behaves honestly, fairly, and ethically.
• Adaptability/Agility: Navigates uncertainty, changes priorities quickly, and recovers from setbacks.
• Leadership: Inspires and motivates others, empowers, develops, and directs people.
• Collaboration and Teamwork: Works productively with others, seeks connections and diverse perspectives.
• Decision Making / Problem Solving: Identifies improvement opportunities, evaluates alternatives, and makes timely decisions.
• Planning and Organizing: Plans and organizes work clearly and efficiently to ensure completion aligned with priorities.
• Interactive Communication: Conveys information effectively and understands others’ information.

Work Context

• Work involves moving through the store, sometimes in the front of the house with bright lights and loud music, and sometimes in the back of the house with no windows or natural light.
• Work is accomplished as part of a team, sometimes independently, and sometimes using a computer or other technical devices.
• Work may occasionally involve moving boxes weighing up to 30 lbs (13.6 kg) or using ladders to reach materials.
• For experiential stores with food or beverage service: work may involve…