Installer, Trades ​/ Skilled Labor, Installation Technician

Position: Installer I
Welcome!

Job Title:

Installer I

Reports To:

Field Supervisor or General Manager Status:
Full-time, Regular position

Category:
Installation Location Name:
Comfortech Service Experts Location Address: 108 Business Park Dr Suite A, Ridgeland, MS 39157

Responsible for the complete and satisfactory installation of residential and/or light commercial HVAC equipment and accessories. Communicates with customer to answer questions, resolves problems, and ensures complete customer satisfaction. Promotes products and services to customer. Trains other installers, performs install work on more difficult situations, and assists the Field Supervisor or General Manager on work audits, site supervision, and work planning.

What Do We Offer You as a Service Experts Employee?

Service Experts offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs. Following is a summary of the many benefits that could be available to you as a Service Experts valued employee.

Competitive Pay, including incentive opportunities for many positions

Paid Time Off and Company Holiday Pay Medical /Dental /Vision Insurance programs
401(k) Retirement Savings Plan with company-matching contributions

Life Insurance, for you and options you can elect for your family

Short-term and Long-term disability insurance options, that protects you and your family if you are unable to work Supplemental benefit programs such as:
Legal advice, pet insurance, health advocacy programs

World Class Training opportunities through our Experts University Career Development opportunities

Key Responsibilities:

Works under the direction of the Field Supervisor or General Manager to install HVAC equipment and accessories in the customer’s home Installs heating, air conditioning, ventilation, and refrigeration equipment, as well as accessories, in accordance with company requirements and manufacture specifications. As needed, performs limited diagnostics.

Designs, fabricates, and installs various ducts and duct fittings as required

Performs start-ups on air conditioning and heating systems and other components

Delivers excellent customer service and sustaining high levels of customer satisfaction.

Promotes products and services to the customer. Calls Sales and Service Coordinator with specifics on replacement product sales leads generated from customer service visit.

Responsible for delivery and removal of equipment needed to complete the installation work Ensures company property, vehicles, and tools are being properly used, maintained, and accounted for Completes all paperwork in a neat, accurate, thorough, and timely manner.

Collects payment from customer

Represents the company professionally, honestly, and ethically in all business matters and concerns

Responsible for keeping installation vehicle clean and neat both inside and outside in keeping with the company’s professional image

Follows standard procedures and process, ensures that the company vehicle is properly stocked, returns defective warranty parts to branch, and orders/replenishes vehicle stock as needed. May be responsible for completing material requisition forms and related administrative activities.

Assists the Field Supervisor or General Manager with site supervision, planning, and estimating

Assists the Field Supervisor or General Manager with completing quality audits on selected installations to ensure superior performance, quality, and customer satisfaction

Trains other installers in technical skills and company procedures, as assigned

Performs similar/other duties as needed or assigned

Required Qualifications:

High school diploma or GED with additional training and 5 plus years’ experience in HVAC technical training certification…