Inventory Specialist

$17.49/hr - $20.50/hr

• Executing, monitoring, and training inventory best practices and standard operating procedures for the entire store, including front end and pharmacy; supports pharmacy inventory management activities (receiving, counting, ordering, and facilitating returns); champions On-Shelf Availability; responsible for receiving, counting, pricing, returns, and all in-store inventory processes; validates and ensures accuracy of planograms.
• Reviewing and coordinating the proper use of reports and system applications affecting the accuracy of front end and pharmacy on-hand balances and pricing.
• Executing and maintaining front end and pharmacy asset protection techniques; filing claims for warehouse and vendor overages (merchandise received but not billed), shortages (merchandise billed but not received), order errors, or damaged goods including prescription drugs.
• In designated stores, opens and closes the store in the absence of store management, including systems start-ups, cash handling and cashier responsibilities, and ensuring the floor and stock room are ready for the business day.
• Engaging customers by greeting them and offering assistance with products and services; when serving as leader on duty, resolving customer issues and answering questions to ensure a positive customer experience.
• Modeling and sharing customer service best practices with team members to deliver a distinctive and delightful customer experience, including interpersonal habits and Walgreens service traits.
• Executing and coaching team members on warehouse and vendor inventory management processes (creating, reviewing, and receiving orders).
• Scanning deliveries in store, including common carrier deliveries;
  One Box receiving; marking delivery as received when appropriate, contacting vendors for past undelivered receipts, and opening tickets to correct inaccurate orders.
• Verifying and posting pharmacy shipments and orders; conducting tote audits and reporting shortages or damaged product; ensuring accurate postings for pharmacy warehouse orders and prescription/OTC orders daily.
• Completing On-Shelf Availability (OSA) end-to-end for planogrammed departments, including disposals, call-ins, vendor returns before expiration, and scan outs/returns for all subscribed departments including pharmacy.
• Completing pharmacy inventory activities under pharmacist-in-charge including recalls, vendor returns, non-controlled, damaged salvage returns, and interstore transfers where applicable; verifying postings of all pharmacy/prescription claims.
• Managing pricing activities, including price changes, markdowns, and ensuring accurate pricing with signage, plus completing regulatory pricing tasks.
• Supporting front end and pharmacy ordering by ordering expense items; monitoring manual orders to identify excess orders; maintaining consigned inventory and required orders.
• Updating pull and quarantine on-hand items and keeping inventory counts accurate across basic departments, stockroom, and overstock locations.
• Maintaining accuracy of on-hand quantities and completing pharmacy smart counts under pharmacist-in-charge supervision; ensuring compliance with state/local laws for regulated products (e.g., alcohol and tobacco).
• Maintaining inventory records and organizing invoices, receipts, and return authorizations for all inventory activities; preparing for physical inventory and supporting inventory-day activities.
• Keeping counters and shelves clean and well merchandised; ensuring knowledge of store systems and equipment.
• Assisting and coaching store team on package deliveries, scanning in/out, daily inventory functions, and package returns; supporting Pickup Program.
• When designated as leader on duty, handling POS tasks including scan records, price verifications, voids, returns, refunds, and cash handling according to policy.
• Complying with all company policies and maintaining respectful relationships with coworkers; completing any additional tasks as assigned.

• Attends company-based trainings for continuous development; completes e-learning modules including safety training requirements.
• Obtains and maintains a valid pharmacy license/certification as required by the state.

• Serves as a liaison between management and non-management team members; communicates assigned tasks and reports disciplinary issues and customer complaints to management when serving as the leader on duty.

• Six months of prior Walgreens experience (internal candidates) or one year of prior retail experience (external candidates).
• Fluent in reading, writing, and speaking English (except in Puerto Rico).
• Willingness to work a flexible schedule, including evenings and weekends.
• Achieving expectations rating on last performance review and no written disciplinary actions in the previous 12 months (internal candidates only).
• Demonstrated attention to detail and ability to multi-task and execute.
• Experience in…