Office Administrator

Looking for a fast-paced, customer-facing role where no two days are the same? If you thrive on organization, problem-solving, and keeping operations running smoothly, this is your chance to make an impact.

• Competitive Pay: $58,240 to $68,640 per year

• Comprehensive Benefits:
  Medical, Dental, Vision, HSA, and 401(k) with company matching

• Work-Life Balance:
  Paid Time Off and Paid Holidays

• Career Growth:
  Paid training, employee discounts, and advancement opportunities

• Family-focused culture with approachable leadership and a supportive team environment

• Fast-paced work that keeps every day engaging and rewarding

• Make a direct impact by helping homeowners receive timely, high-quality service

• Opportunities to develop your skills and grow your career within the company

As an Office Administrator in Rifle, CO, you will play a key role in supporting daily service operations and ensuring seamless communication between customers, the service manager, and field technicians.

• Answer incoming calls from homeowners and assess service needs

• Create and manage work orders based on customer conversations

• Schedule and dispatch service technicians using industry-specific software

• Maintain real-time communication with field employees and the service manager

• Organize and maintain customer records, files, and schedules

• Prioritize and manage multiple responsibilities in a fast-paced environment

• Deliver exceptional customer service while resolving scheduling and service inquiries

Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience.

• 3 to 5 years of experience in an administrative, dispatch, customer service, or service coordination role

• High school diploma or equivalent

• Proficiency with Microsoft Office Suite

• Strong organizational, communication, and multitasking skills

• Ability to professionally manage challenging customer interactions

• Experience working in a fast-paced office environment

• Experience with construction, HVAC, plumbing, electrical, or other service industry software is preferred

• Ability to learn new scheduling and dispatch systems

• Successful completion of pre-employment assessments as part of the hiring process

• Background checks may be conducted in accordance with applicable federal, state, and local laws

Pacific Sheet Metal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status. #blue