Member Service Specialist - Rigby; Spanish

Member Service Specialist - Rigby (Spanish Required)

Job Category: Branches

Requisition Number: MEMBE
001926

• Posted:
  May 13, 2026
• Full-Time
• On-site

Rigby, , USA

Do you enjoy guiding people to the help they need? Do you love learning how to solve new puzzles? Are you someone who regularly keeps a positive attitude and a smile on your face?

If so, you could be the perfect candidate for our Member Service Specialist role at ICCU!

ICCU’s mission is to help our members achieve financial success. As a Member Service Specialist (MSS), you will be the first face our members see and seek help from when they walk through the doors at one of our branches.

• Ensuring member satisfaction through courteous, accurate, and efficient service.
• Providing general information to members about our Credit Union Services.
• Referring members to products and services that will assist them in achieving financial success.
• Learning a variety of channels and systems to perform member transactions.
• Utilizing resources to resolve member concerns on the first contact.
• Informing your manager of member needs regarding our products and services.
• Demonstrating our core values of Honesty and Integrity, Respect and Dignity, Growth and Performance, and Improvement and Accountability in your behavior at work.

• High School Diploma or GED.
• Good communication and interpersonal skills.
• Ability to use a calculator and handle cash efficiently and accurately.
• Ability to learn a variety of channels and systems.
• Ability to maintain confidentiality of Credit Union records.
• Physical ability to stand for extended periods, lift 20-40 pounds of office supplies, reach keyboards, and operate basic office machines.
• Eligibility for membership at ICCU.

• Knowledge of the Financial Industry.
• Prior Experience in a Customer Service role.

• Competitive Pay
• Generous Paid Time Off
• 11 Paid Holidays
• Matching 401K and Pension
• Tuition Reimbursement
• Employee Assistance Program
• Employee Wellness Program
• Paid Group Life and Disability Insurance
• Business Discounts
• And More

ICCU is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, age, disability, protected veteran status, or other characteristics protected by law.