Pharmacy Call Center - Traveling Certified Technician

WHY WORK AT BROULIM'S?

Where there are holidays, celebrations, or any other kind of social gathering, the common denominator for all of those is food. You get to be a part of an industry that helps people create and celebrate some of the most meaningful events of their lives. What you do at Broulim's matters and makes a difference to thousands of people in our communities!

We have been categorized as an essential service, which means job security during difficult times.

Job Title:

Certified Technician

Primary Supervisor:
Pharmacy Manager

Status:
Non-Exempt

Job Summary:

As a Certified Technician at Broulim's Pharmacy, you will play a crucial role in supporting our pharmacists and ensuring the efficient operation of our pharmacy. Your responsibilities will include assisting with prescription processing, medication preparation, and providing exceptional customer service to our patients, helping to deliver personalized pharmacy solutions and contributing to the well-being of our community.

• Process prescription orders accurately and efficiently, including data entry.
• Prepare and label prescription medications according to established procedures and guidelines.
• Assist pharmacists with inventory management tasks, such as receiving, stocking, and ordering medications.
• Provide friendly and knowledgeable customer service to patients, answering questions and addressing concerns.
• Handle incoming phone calls and direct inquiries to the appropriate pharmacy staff member.
• Maintain cleanliness and organization in the pharmacy area, including cleaning and sanitizing work spaces and equipment.
• Adhere to all pharmacy laws, regulations, and safety standards to ensure compliance.
• Perform administrative tasks, such as filing paperwork and maintaining patient records.

• Comprehensive understanding of pharmacy laws, regulations, and best practices.
• Proficiency in prescription processing systems and pharmacy software.
• Knowledge of medical terminology, drug classifications, and common medications.

• Communication:
  Excellent communication skills for interacting with pharmacy staff and patients.
• Attention to Detail:
  Strong attention to detail for accurately preparing and labeling medications.
• Organization:
  Ability to prioritize tasks and manage time effectively in a fast-paced environment.

• Ability to work independently and as part of a team.
• Customer Service:
  Strong customer service skills for assisting patients and addressing their needs.
• Problem-Solving:
  Ability to identify and resolve issues related to prescription processing and customer inquiries.

• High school diploma or equivalent.
• Certified Pharmacy Technician (CPhT) certification.
• Previous experience working as a retail pharmacy technician.
• Knowledge of pharmacy laws, regulations, and best practices.