Front End - Courtesy Clerk

Where there are holidays, celebrations, or any other kind of social gathering, the common denominator for all of those is food. You get to be a part of an industry that helps people create and celebrate some of the most meaningful events of their lives. What you do at Broulim's matters and makes a difference to thousands of people in our communities!

We have been categorized as an essential service, which means job security during difficult times.

Primary Supervisor
:
Front End Manager

Status
:
Non-Exempt

Join our team as a Courtesy Clerk at Broulim’s! Are you friendly, reliable, and eager to assist customers? We're seeking individuals who take pride in providing exceptional service and ensuring a pleasant shopping experience for our customers. If you enjoy helping others and thrive in a dynamic environment, apply now! Be part of a team dedicated to making a difference in our customers' day.

As a Courtesy Clerk, you will be responsible for providing excellent customer service and ensuring a clean and organized store environment. Your role involves assisting customers with bagging groceries, retrieving carts, and maintaining cleanliness in the store. Join us in creating a positive and welcoming atmosphere for our customers to enjoy their shopping experience.

• Greet customers with a friendly smile and offer assistance as needed.
• Bag groceries for customers, ensuring items are packed carefully and efficiently.
• Retrieve shopping carts from the parking lot and return them to the store.
• Assist customers with locating products and answering inquiries about store services.
• Maintain cleanliness in the store, including sweeping floors, wiping down surfaces, and emptying trash bins.
• Assist with stocking shelves and replenishing inventory as needed.
• Assist in maintaining order and safety in the store, including monitoring for spills and hazards.
• Follow company policies and procedures, including those related to customer service and safety.

• Basic knowledge of grocery store layout and product locations.
• Familiarity with customer service principles and practices.
• Understanding of safety procedures and protocols.

• Customer Service:
  Excellent interpersonal skills for interacting with customers in a courteous and helpful manner.
• Attention to Detail:
  Ability to ensure accuracy in bagging groceries and maintaining cleanliness in the store.
• Organization:
  Skill in prioritizing tasks and managing time effectively in a fast-paced environment.
• Physical Stamina:
  Ability to stand for extended periods and perform physical tasks such as lifting and pushing carts.

• Adaptability:
  Flexibility to adjust to changing priorities and handle various tasks as needed.
• Teamwork:
  Collaboration with coworkers to achieve common goals and provide excellent service to customers.
• Problem-Solving:
  Ability to identify and address customer needs and concerns in a timely and effective manner.
• Positive Attitude: A friendly and positive demeanor that contributes to a welcoming atmosphere for customers.

• High school diploma or equivalent.
• Previous experience in a customer service or retail environment is preferred but not required.
• Availability to work flexible hours, including evenings, weekends, and holidays.
• Ability to lift and carry up to 25 pounds and push/pull heavy carts.
• Excellent communication skills and a willingness to assist others.