Community & Family Engagement Coordinator

Job Purpose:

The Community & Family Engagement Coordinator is responsible for strengthening Chick-fil-A Rincon's presence within the local community by planning and executing in-store family events, representing the restaurant at community gatherings, and fostering meaningful relationships with families, schools, and local organizations. This role works closely with Chick-fil-A Rincon leadership to create engaging experiences that reflect our culture of care and commitment to serving others.

Key Responsibilities

Event Planning and Execution:

* Plan and execute small in-store events primarily geared toward children and families.

* Develop event themes, activities, and preparation plans to ensure smooth execution.

* Coordinate all event logistics including materials, setup, and breakdown.

* Ensure events reflect Chick-fil-A standards.

Community Engagement:

* Represent Chick-fil-A Rincon at local schools, churches, festivals, and community events.

* Build and maintain relationships with community leaders and organizations.

* Act as a positive and professional brand ambassador in all public settings.

Brand Presence and Content Support:

* Support social media and content creation efforts related to community involvement and events.

* Capture and share appropriate event highlights in alignment with brand standards.

* Identify opportunities to increase community visibility and engagement.

Scheduling and Logistics:

* Coordinate participation in multiple events per month (morning or evening shifts).

* Weeknight and Saturday availability.

* Utilize company vehicle for off-site events.

Operational Support:

* Assist with in-restaurant operations when events are not active.

* Maintain organization and storage of event materials and supplies.

Continuous Improvement:

* Demonstrate a passion for strengthening community partnerships and improving event execution.

* Seek feedback and identify creative ways to enhance family engagement initiatives.

Expectations

* Proactively manage all assigned community engagement activities.

* Maintain strong communication with guests, community partners, and leadership.

* Exhibit strong organizational skills and attention to detail.

* Engage comfortably and confidently with both children and adults.

* Contribute to a culture of excellence, hospitality, and care.

* Oversee Team Members helping with events.

* Coordinating and overseeing use of the Chick-fil-A cow mascot at events.

* Represent Chick-fil-A Rincon with professionalism in all settings.

Qualifications

* Strong interpersonal and communication skills.

* Highly organized and able to manage multiple events and tasks simultaneously.

* Comfortable speaking to groups and engaging with families and children.

* Self-motivated with the ability to work independently.

* Interest in social media or content creation is a plus.

* Valid driver's license with a clean driving record.

* Ability to lift up to 50lbs.

* Demonstrate a strong understanding and embodiment of our culture of CARE.

* Willingness to grow, accept accountability, and handle feedback.

* Meet all standard Team Member qualifications.

This Chick-fil-A Restaurant is operated by an independent franchised business owner

who makes all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.