Quality Manager

Quality Assurance Manager – Rincon, GA Job Summary

The Quality Assurance Manager is responsible for leading and managing all quality assurance functions at the Roanoke, VA manufacturing facility. This includes overseeing incoming, in-process, and final product inspections, ensuring compliance with internal and external quality standards, managing audits, and leading continuous improvement initiatives. The QA Manager serves as the key quality representative for the plant and ensures customer requirements and company standards are met throughout the manufacturing process.

• Lead all quality assurance operations at the Roanoke plant, ensuring consistent application of quality systems, procedures, and controls.
• Act as the primary plant liaison for customer quality concerns, audits, and inspections.
• Support a zero‑defect culture through proactive quality planning and effective root cause analysis.

• Oversee incoming material inspections, in-process inspections, and final product verification (including FAT testing).
• Ensure proper documentation and traceability for all inspections, rework, and nonconformance reports.
• Manage test lab coordination, documentation, and compliance for transformer testing.
• Ensure the identification and tracking of non‑conformities in accordance with company guidelines.
• Ensure the efficiency and effectiveness of defined inspection points.

• Ensure adherence to ISO 9001, IEEE/ANSI/IEC standards, and customer‑specific quality requirements.
• Maintain and improve quality management system documentation and audit readiness.
• Support internal and external audits, including customer and regulatory body audits.
• Review customer specifications to identify customer needs versus required requirements.

• Lead root cause analysis and corrective/preventive actions (CAPA) for internal quality issues and customer complaints.
• Improve the internal and external product quality through data analysis and problem‑solving methodologies.
• Manage and expedite the resolution of customer warranty claims.

• Work closely with Operations, Engineering, Procurement, and Corporate Quality to drive plant‑level quality initiatives.
• Support training and development of production and quality personnel in best practices and quality tools.
• Work in conjunction with the production team on the prevention of quality issues.
• Coordinate customer inspections at the plant and at external locations.
• Ensure quality input and oversight during design reviews, process changes, and new product launches.

• Manage a team of quality technicians, inspectors, and document control personnel.
• Set goals, conduct performance evaluations, and promote skill development and engagement.

• Bachelor’s degree in Engineering, Quality Management, or a related technical field.
• 7+ years of experience in quality assurance in a manufacturing environment; electrical equipment or transformer manufacturing preferred.
• 3+ years in a leadership or managerial role.
• In‑depth knowledge of ISO 9001, lean quality tools (FMEA, SPC, 8D, etc.), and root‑cause analysis methods.
• Experience interfacing with customers, auditors, and cross‑functional internal teams.
• Strong communication, leadership, and organizational skills.
• ASQ certification (CQE, CQA) or Six Sigma Green/Black Belt a plus.

• Transformer manufacturing process and product knowledge.
• Expertise in quality control and testing.
• Proficiency in quality management systems (ISO 9001).
• Application of problem‑solving methodologies.
• Team management and leadership.

Minimal; occasional travel to other Virginia Transformer sites or customer locations as needed.