Retail Operations Team Member

General Summary

Our Sales Associates are responsible for the proper and efficient operation of the station during their shift, within company policy. This includes ensuring that the shift contributes to the increased profitability and growth of the store and ensuring our customer's needs are met every step of the way. We empower our employees/team members to step outside the box to ensure we offer the best in class service to all of our customers each and every day.

• Work a flexible schedule as needed; communicate verbally and in writing with management on store operations quickly, especially regarding changes or items that may adversely affect store operations.
• Interact with customers in a friendly, professional manner.
• Prepare a shift report at the end of the shift according to company guidelines.
• Provide the best customer experience to every customer; greet each customer with a smile and sincere greeting; suggest possible purchases and promote specials.
• Assume full responsibility for the execution of the customer service program at the site level.
• Ensure safety: minimize safety risks to employees, customers and suppliers; enforce environmental and hazardous material regulations; maintain safety and security of the store and document any accidents or incidents; manage maintenance of customer environment inside and around the store perimeter; operate all assigned equipment safely and efficiently; support implementation of the Safety and Health program; promptly report workplace accidents, injuries, incidents, or illnesses;
  
  complete the new employee safety orientation procedure.

• Read, understand, and write the English language at the eighth-grade level.
• Perform arithmetic calculations at the eighth-grade level to make change, complete shift reports, and account for a variety of products during vendor check-in.
• Validate identification prior to selling tobacco and/or alcohol as required by regulations.
• Lift up to 30 pounds and carry cases of milk cartons, soft drinks, beer, and juice containers using proper lifting techniques.
• Remain calm and respond according to policies and procedures during emergencies.
• Tolerate exposure to gasoline fumes and cleaning products.
• Work in various temperature environments (coolers, outdoor, and indoor store conditions).
• Perform general housekeeping duties as needed.
• Be 18 years of age or older.

• Ensure physical maintenance, safety, cleanliness, and attractiveness of all store facilities.
• Perform other related duties as required.
• Ability to lift up to 50 pounds at times.
• Traverse and access all areas of the store.
• Prolonged periods sitting at a desk and working on a computer.
• Prolonged periods of standing.

Enmarket is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.