Front Desk Associate

Job Summary

Interface with visitors, patients, family, and physicians on phone and in person.

• Operates telephone system including receiving incoming calls, taking messages, identify nature of business and call.
• Performs clerical duties including distribution of mail and messages, monitoring office supplies, and maintaining postage meter.
• Assist with chart preparation.
• Assist with Admissions. Check in pre‑op patients. Copy identification and insurance. Communication with Pre‑Op nursing staff.
• Collect patient responsibility as determined by the Insurance Verifier.
• Provide relief to Admitting, Office Assistant, and Scheduling as required.

• Medical, dental, vision, disability, and life insurance
• Paid time off (vacation & sick leave)
• 401k retirement plan
• Paid holidays
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance Program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long‑term care, elder & childcare, AD&D, auto & home insurance

• High school graduate or equivalent.
• One year previous experience or some hospital clerical experience or medical terminology preferred.
• Must have the skills necessary to operate office equipment that are required to fulfill job duties.
• Forty‑five (45) wpm typing skills required.
• Medical terminology and computer experience beneficial.
• Bilingual preferred.
• Good communication skills.

• High school graduate or equivalent.
• One year previous experience or some hospital clerical experience or medical terminology preferred.
• Must have the skills necessary to operate office equipment that are required to fulfill job duties.
• Forty‑five (45) wpm typing skills required.
• Medical terminology and computer experience beneficial.
• Bilingual preferred.
• Good communication skills.

Working environment is representative of the essential functions of the job. Physical demands require employee to sit and answer the phone for extended periods of time. Reasonable accommodations may be made to enable individuals to perform essential functions.