Automotive Service Advisor

Drive N-Motion in Rio Rancho, NM is looking to hire a full-time Automotive Service Advisor to guide our customers through the auto repair process. Are you reliable, trustworthy, and friendly? Do you want to advance your auto repair career with an established shop that invests in its employees? If so, please read on!

This auto repair position earns a competitive starting pay with commission that can boost your income over $65,000 each year. You will have access to over 5,000 internal customers who need service work, along with new leads/customers who visit our dealership on a daily basis.

We provide terri... benefits and perks:

• health
• vision
• dental
• a 401(k) with company match
• paid time off (PTO)
• flexible scheduling

As an Automotive Service Advisor, you are the crucial link between our customers and our technicians. When clients come into the shop, you greet them and determine what issues they are experiencing with their vehicle. Based on each customer's needs, you make service recommendations and help them determine which repair options are best for their vehicle. Throughout the process, you clearly communicate mechanical issues in terms the customer can understand.

Once they've decided on a plan, you write the repair order and communicate the required work to the technician who will be taking care of the customer's car.

You understand that building great relationships is just as important as selling our services, so your top priority is customer satisfaction. In addition to communicating with guests, you help the repair process run smoothly by scheduling appointments efficiently and sourcing aftermarket parts so that we always have what we need to get the job done. Your satisfaction comes from working with an excellent team and getting customers safely back on the road!

• 2 + years of experience as a service advisor at an automotive dealership or service center
• Experience sourcing aftermarket parts
• 21+ years of age
• Driver's license, insurable driving record, and proof of insurance for your personal vehicle
• Ability to occasionally lift and carry objects over 50 lbs

Are you a great communicator who can clearly explain complicated mechanical issues in terms a layperson will understand? Do you enjoy working with customers and providing excellent service? Can you excel in a fast-paced environment? If yes, you might just be perfect for this auto repair position!

This full-time position typically works Monday through Friday from 7:30 AM to 6:00 PM.

Location:

87124