Sr Business Control Specialist

Job Description

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in‑office culture with specific requirements for office‑based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role‑specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

This role is accountable for designing, automating, and managing a comprehensive reporting portfolio that supports business decision‑making and strengthens control processes. The analyst will lead efforts to streamline and modernize manual reporting, applying a risk‑mitigation and efficiency mindset to every solution.

The position requires end‑to‑end ownership of reporting solutions—from requirements gathering and data sourcing to development, testing, and delivery. Success in this role means creating scalable, accurate, and timely reporting that enables operational transparency and drives process improvements across Financial Center Operations & Controls.

In addition to reporting responsibilities, the analyst will contribute to internal control discipline and operational excellence by supporting governance activities, monitoring key metrics, and identifying opportunities for automation and quality assurance. This includes evaluating data to detect issues, implementing remediation strategies, and ensuring adherence to enterprise‑wide standards.

• The ability to work independently, multi‑task, assist partners with complex items and those that require extensive research, while prioritizing his/her workload. Must demonstrate a cooperative and professional work attitude.
• Manage and improve existing processes to ensure consistency and continuity across the Preferred business. Ability to coordinates all essential work‑streams (people/process, controls, business leads and technology) to ensure project / program delivers on time and to the business case.
• Understand key regulations, processes, and sales practices under which the business operates.
• Develop strong working partnerships across the organization and work with various LOB partners, and other key LOB support partners to manage, develop and execute reporting on risk / business controls.
• Detailed Documentation – Procedures and Business Requirements. Must gather and document requirements, interpret business needs against data availability to develop best possible solution
• Consider all possible improvement opportunities by identifying gaps and developing controls
• Support leadership while being able to influence through sound reasoning and solid analytics
• Understand and speak to the processes and reports that they support
• Establish and absorb other’s best practices
• Oversees the design and effectiveness of the risk and control environment to support Financial Center Operations & Controls and ensure adherence to enterprise‑wide standards
• Executes initiatives by identifying areas of potential testing automation, procedural updates, thematic trends, test script updates, and coaching opportunities to enhance QA program success
• Supports the overall management of and research required for regulatory exams, internal audits, and other monitoring and inspection reviews and evaluates data and information relevant to inspection metrics to support governance activities for dashboard reporting

• Prior experience in a role accountable for reporting
• Experience working with Alteryx, CMC Report Building, Micro Strategy, OBI Answers, SAS, SharePoint Dynamic Forms/Designer,…