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Customer Care & Retention Specialist

Job in Rio Rancho, Sandoval County, New Mexico, 87144, USA
Listing for: Cable One, Inc.
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Management
Salary/Wage Range or Industry Benchmark: 21000 - 23000 USD Yearly USD 21000.00 23000.00 YEAR
Job Description & How to Apply Below

Sparklight, a Cable One brand, seeks a Customer Care and Sales Advisor to support customers with billing questions, scheduling service, and product changes. You will build trust by listening empathetically and responding clearly, handling more complex situations over time to retain customers and demonstrate the value of staying with Sparklight.

This role blends service and sales, focusing on care, protecting relationships, and resolving issues while guiding customers to the right products and

The Customer Care & Retention Specialist role at Cable One, Inc. is now open for applications in Rio Rancho, NM, United States.

Join Cable One, Inc. and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Customer Care & Retention Specialist role at Cable One, Inc., based in Rio Rancho, NM, United States.

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