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Office Customer Care & Retention Specialist

Job in Rio Rancho, Sandoval County, New Mexico, 87144, USA
Listing for: Cable ONE
Full Time position
Listed on 2026-09-07
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 19000 - 28000 USD Yearly USD 19000.00 28000.00 YEAR
Job Description & How to Apply Below
Position: In-Office Customer Care & Retention Specialist

Cable One is hiring for an in-office Customer Care and Sales Advisor in Rio Rancho, NM. You will support customers with billing questions, scheduling service, and product changes while building trust through empathetic, clear communication.

As you grow, you’ll handle more complex issues, retain customers considering disconnects, and match needs with products and services. This role blends service and sales with growth opportunities.

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