Merchandise & Operations Intern — Pro Sports

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business.

JOB SUMMARY:

It’s fun to work in a company where people truly BELIEVE in what they’re doing! We’re committed to bringing passion and customer focus to the business. The New Mexico Goatheads are defining the future of professional hockey in New Mexico. Beginning play in the 2026–27 season, the Goatheads will compete in the ECHL at the Rio Rancho Events Center, bringing professional hockey back to the state and establishing a new chapter in New Mexico sports history.

The Goatheads represent communities across New Mexico and are committed to building a team that reflects the grit, pride, and resilience of the region. Our organization is focused on creating a bold, authentic brand, fostering strong community relationships, and building a culture that players, staff, and fans are proud to represent.

This internship is for the 2026–27 ECHL season and offers approximately 20 hours per week, with a flexible schedule that includes weekday office hours, home games, evenings, weekends, and select special events. The New Mexico Goatheads are seeking an enthusiastic and motivated Merchandise & Operations Intern to assist with the day-to-day operations of the organization throughout our inaugural season. This internship provides hands‑on experience in professional sports by supporting merchandise operations, inventory management, retail fulfillment, game day logistics, and special events while working alongside the organization’s full‑time staff.

• Assist with merchandise inventory counts, organization, and stock replenishment.
• Prepare, pack, and fulfill online merchandise orders.
• Receive, organize, and process incoming merchandise shipments.
• Assist with Team Store setup, operation, restocking, and breakdown during home games.
• Support game day operations by preparing promotional items, signage, and operational materials.
• Help organize storage areas, inventory spaces, and operational work spaces.
• Assist with merchandise displays and maintaining a clean, organized retail environment.
• Support community events, promotional appearances, and special team events as assigned.
• Assist with general office projects and administrative tasks that support business operations.
• Work collaboratively with multiple departments, including Marketing, Ticket Sales, and Operations.
• Represent the New Mexico Goatheads in a professional and enthusiastic manner.
• Other duties as assigned.

• Currently pursuing or recently completed a degree in Sports Management, Business, Marketing, Operations, or a related field.
• Available to work approximately 20 hours per week, including evenings, weekends, holidays, home games, and select events.
• Strong organizational skills with excellent attention to detail.
• Ability to work independently while contributing in a team environment.
• Strong communication and interpersonal skills.
• Positive attitude with a willingness to learn in a fast‑paced environment.
• Ability to prioritize multiple tasks and adapt to changing needs.
• Ability to lift and move up to 40 pounds.
• Previous retail, customer service, warehouse, or operations experience is a plus but not required.

• Hands‑on experience working for a professional sports organization during its inaugural season.
• Experience in merchandise fulfillment, inventory management, retail operations, and event logistics.
• Exposure to game day operations and behind‑the‑scenes event execution.
• Opportunities to work alongside professionals in sports business, marketing, ticket sales, and operations.
• Valuable resume‑building experience and professional networking opportunities within the sports industry.
• A fast‑paced, collaborative environment where you'll contribute to creating an exceptional fan experience.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of this job.

REV Sports Management is an equal opportunity employer. A diverse workforce representing varied backgrounds, perspectives, and experiences is key to delivering on our promise to our fans and the communities we serve.

The New Mexico Pro Hockey Club is a future professional ECHL team based in Rio Rancho, New Mexico. The soon‑to‑be‑named team is part of the ECHL. All home games will be played at Rio Rancho Events Center. They are owned and operated by REV Entertainment.