Inside Sales Representative, Outbound

Job Summary

Inside Sales Representative, Outbound – Responsible for initiating outbound calls to introduce HP products and services, tailoring sales pitches to customer needs, qualifying leads, and collaborating with internal teams to achieve performance targets.

• Initiate outbound calls to prospective customers, introducing HP products, services, and solutions.
• Develop a solid understanding of HP’s offerings, key features, and benefits to communicate value propositions effectively.
• Deliver sales pitches tailored to customer needs, focusing on the benefits and value of the products or services.
• Identify and qualify potential leads, gathering relevant information and documenting details in the CRM system.
• Participate in promotion campaigns, conveying special offers, discounts, and promotions to potential customers.
• Collaborate with internal teams such as marketing and customer support to ensure seamless customer experiences.
• Follow standard policies for responding to customer inquiries, providing accurate information, and addressing concerns.
• Strive to achieve daily, weekly, and monthly performance targets, including call quotas and lead generation goals.
• Contribute to pipeline management and maintain accurate, up‑to‑date records of customer interactions, conversations, and outcomes.
• Participate in training sessions to enhance product knowledge, sales skills, and customer service techniques.

• High School Diploma/General Education Diploma (GED) or higher secondary education, or equivalent work experience and demonstrated competence.
• Typically has 2–4 years of work experience, preferably in inside sales, tele‑sales, or a related field.

• Certified Inside Sales Professional (CISP)

• Business Development, Business Planning, B2B, Cold Calling, Consultative Selling, Cross‑Selling, Customer Relationship Management, Inside Sales, Marketing, Merchandising, Outbound Calls, Phone Sales, Product Knowledge, Sales Process, Sales Prospecting, Sales Strategy, Salesforce, Selling Techniques, Telemarketing, Upselling.

• Effective Communication, Results Orientation, Learning Agility, Digital Fluency, Customer Centricity.

Impacts the immediate team and acts as an informed team member providing analysis of information and limited project direction input.

Works on assignments that are routine to moderately complex in nature and require basic problem resolution.

On‑target earnings (OTE) range: $24 to $35 USD per hour (60% salary / 40% incentive mix). Pay varies by location, job‑related knowledge, skills, and experience.

Benefits include:

• Health insurance
• Dental insurance
• Vision insurance
• Long‑term/short‑term disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Generous time‑off policies, including 4–12 weeks fully paid parental leave based on tenure, 13 paid holidays, and additional flexible paid vacation and sick leave.

• Schedule:
  
  Full time, United States of America.
• Shift: No shift premium.
• Travel:
  None specified.
• Relocation:
  None.

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or any other characteristic protected by applicable law. HP’s EEO policy protects applicants from adverse treatment based on the information requested. For more information, review HP’s EEO Policy or read about your rights as an applicant under the law.