Inside Sales Representative

Objective

To ensure excellent customer service to new and existing customers, as well as contractors, by providing the proper tools, equipment and information to achieve their goals.

• Sell and service commercial customers by providing pricing and product application information.
• Learn purchasing systems to ensure orders are in compliance with contract requirements.
• Take telephone orders, provide delivery information, handle special orders, will calls, non-stock items, and returned merchandise.
• Prepare quotes and input all orders in a timely fashion, and follow up with customers as needed.
• Stay current on product knowledge, communicate product information and specials to customers regularly.
• Attend sales meetings, company sponsored training programs.
• Adhere to all company and equipment related safety requirements.

• Experience in the sale of construction tools and equipment is a plus.
• Proficient use of job support tools including computer, telephone, e-mail, voice-mail, etc.
• Excellent customer service, communication and problem solving skills.
• Good reading and comprehension skills.
• Must be able to consistently lift items weighing 50 lbs.
• Must be able to pass background check.
• Must be punctual.

Equal Opportunity Employer Minority / Female / Veterans / Disabled