HIV Customer Representative - Phoenix Mirror

Territory Information

• Field-based sales role covering Phoenix Mirror territory (includes Las Vegas NV, Tucson AZ, Albuquerque/Santa Fe NM, El Paso TX). Reside within territory.
• Travel varies; willing to travel to visit customers and national meetings.

• Communicate meaningful product information; tailor discussions to customer needs.
• Conduct informed product discussions with HCPs; know when/how to provide additional information.
• For select accounts, act as primary point of contact; meet key personnel to understand practice structure, business model, influencers/network, needs, and opportunities.
• Coordinate with customer team to develop customer strategy (relationships/interactions, solutions, offerings).
• Share learnings/best practices; focus on better health outcomes.
• Provide input on resource allocation; select programs/services to address needs.
• Maintain understanding of practice/account structure and make info available to stakeholders.
• Embrace new technologies/channels to engage customers; demonstrate ethics/integrity and compliance.

• Execute across sales process stages; position HIV products vs. competition using approved resources.
• Stay ahead of market trends; ask strategic questions; segment/target and manage portfolio.
• Understand HIV payer environment and stakeholder roles; develop and execute account plans.
• Manage territory/cross-functional collaboration; build relationships in “no sample” environments; apply a business-owner mindset.

Minimum requirements:

• Bachelor’s + 2 years sales OR high school + 6 years equivalent (sales/marketing/military/healthcare-scientific).
• Valid driver’s license; travel within territory.

Preferred experience/skills:

• 2+ years account management/sales with Infectious Disease customers (HIV and/or launch preferred).
• Specialty sales/launch; pharma/biotech/med device sales.
• Regulated-industry experience; hospital system experience.
• Complex payer expertise (incl. pharmacy stakeholders); strong business acumen/relationships; thought leader/adoption experience; no-sample relationship development.

• Adaptability, Business Acumen, Business Decisions, Competency Management, Customer Service, Hospital Sales, Interpersonal Relationships, Market Opportunity Identification, Pharmaceutical Sales Training, Sales Territory Management.

• Eligible for annual bonus and long-term incentive (if applicable); comprehensive benefits including medical/dental/vision, retirement (401(k)), paid holidays, vacation, and sick/compassionate days.

Final date to receive applications is stated on the posting.