Operations Supervisor

Operations Supervisor – 117053

Location:

USA – Rio Rancho, 4100 Sara Road

Division:
Solutions

Time Type:
Full Time

The Operations Supervisor is responsible for supervising labor management and planning inbound and outbound operations, product slotting, and customer communication. Responsibilities include labor scheduling, space utilization, equipment and manpower management, hiring, training, performance appraisal, and issue resolution. The Supervisor ensures compliance with company service and cost objectives and oversees the receiving, warehousing, and shipping of products.

Shift 5: 7am – 7pm (Sun–Tue, EO Wed). Flexibility with time is expected.

• Conduct staff meetings to review daily/weekly work activities and plan for continuous improvement.
• Inform senior management and client representatives of critical issues affecting operations.
• Develop and implement systems and procedures for safe and profitable management of operations, equipment, and products.
• Manage operations to meet prescribed productivity and service goals.
• Implement and report ongoing cost‑saving measures.
• Meet client‑specified KPI’s and comply with quality system requirements.
• Provide direction and support to Human Resources; assist in hiring, training, and professional development.
• Have overall training and evaluation responsibilities for warehouse staff.
• Plan daily work schedule by reviewing work orders, arrival notices, and customer instructions.
• Review pending jobs or trends, reorganize warehouse space, adjust supplies, equipment, or staffing as needed.
• Train new staff or delegate training responsibility to experienced members.
• Monitor quantity and quality of jobs performed and provide guidance as necessary.
• Assign supervisory duties to leads for lower‑level warehouse staff.
• Report progress or problems requiring attention to management daily.
• Assist in physical operations as needed.
• Deliver results by leveraging the skills of the right people at the right time.
• Maintain a high degree of motivation in team members to achieve customer satisfaction.
• Provide ongoing growth and development opportunities for team members.
• Conduct annual performance reviews for team members.
• Support adherence to standard operating procedures (SOPs) and train team members with corporate and client SOPs.

• High school diploma or General Education Development (GED).
• 3 years of experience working in a logistics, distribution, or related environment.
• 1 year of supervisory experience.
• Preferred:
  Prior MHE certification or knowledge of basic MHE operation.

• Completion of a forklift training program.

• Proficient in Microsoft Office (Excel, Word, PowerPoint).
• Experience with RF scanners and WMS functions.

• English (reading, writing, verbal).
• Business communication.

• Basic to intermediate level for verifying product quantities, inventory counts, and other duties.

• Strong attention to detail and timely job completion.
• Good organizational and personnel skills.
• Good written and oral communication.
• Strong leadership, supervision, and planning abilities.
• Flexibility to work nights, weekends, and as required.
• Participation in cross‑training and ability to assist as backup.
• Adaptability to change and fast‑paced environments.
• Willingness to work overtime when required.
• Ability to work in unregulated temperatures ranging from mild to moderate.

• Accountability
• Business Acumen
• Communication / Building Partnership
• Developing Oneself
• Developing Others
• Drive for Results
• Embracing Change
• Problem Solving
• Empowerment
• Leadership Excellence
• Leading Change

Occasionally: bending. Frequently: walking and standing. Constantly: sitting. Ability to lift and carry or push/pull 11‑20 pounds; reach above shoulder, squat, or kneel.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Expected base pay range: $66,500.00 – $72,500.00.

Information regarding benefits is available through the DSV Benefits Showcase. Benefits and eligibility may vary by location and division.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, or any other characteristic protected by applicable federal, state, or local law. If special assistance or accommodation is required during the application process, please contact Human Resources at .

DSV reserves the right to defer or close a vacancy at any time.