Relationship Banker - River Edge Branch - NJ Bergen East Market

Relationship Banker (Branch) – Chase

We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion. As a Relationship Banker, you will represent our brand and culture with utmost hospitality, using cutting‑edge banking technology to deliver friendly, attentive service.

• Put clients first and exceed their expectations by delivering attentive and friendly service in a welcoming environment.
• Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
• Engage in clear, polite consultative communication to understand and help clients, building trust by asking questions and listening.
• Educate and connect clients to technology solutions such as the Chase Mobile App, , and ATMs to meet their banking needs wherever and whenever they want.
• Learn products, services, and procedures quickly and accurately to consult clients about banking solutions and collaborate with experts for specialized financial needs.
• Adhere to policies, procedures, and regulatory banking requirements.

• 1+ year of sales experience in Retail Banking, Financial Services, or related industries with proven success in establishing new clients and deepening relationships.
• Ability to create memorable client experiences and elevate the client experience.
• Excellent communication skills, both in person and over the phone, with proven ability to tailor product features and benefits to clients with differing needs.
• Ability to quickly and effectively resolve client issues with attention to detail, providing a consistent client experience.
• Operate within established risk parameters and meet internal/external risk and compliance obligations, including required training.
• High school degree, GED, or foreign equivalent.
• Completion of the Securities Industry Essentials (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses within 180 days of hire for unlicensed applicants. Support for study materials is provided.
• Ability to work branch hours including weekends and some evenings.

• College degree or military equivalent.
• Experience adhering to banking policies, procedures, and regulatory requirements.

We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.