RN Patient Care Supervisor Emergency Department

Registered Nurse Supervisor

Functions as a supervisor in the clinical setting, as a resource, educational support, communication liaison, and role model of professional nursing practice. Assists the Patient Care Manager (PCM) in the responsibility for day-to-day operations and clinical coordination of the unit. Participates in planning, implementing, coordinating and evaluating patient care activities, staff education, and management activities as delegated by the Patient Care Manager.

• Supervises and evaluates employee performance.
• Assists with recruitment and hiring for positions.
• Onboards, orients, and provides ongoing coaching, mentoring and support to staff. Models and teaches these skills to others.
• Manages staff assignments and productivity. Establishes clear expectations and deliverables.
• Supports charge nurse and staff to provide staff coverage based on unit census, patient acuity and unit activity, and the unit staffing plan.
• Conducts annual evaluations and necessary corrective action for assigned staff.
• Maintains open, effective communication with patient care manager (PCM) in regard to development and performance of unit personnel.
• Apprises and educates staff in new/changed regulations, policies and procedures, and compliance.

• Adheres to compliance regulations, population specific competencies and workplace safety procedures.
• Designs work processes and directs work performance to be compliant with all rules and regulations, accreditation standards and laws that apply.
• Demonstrates appropriate population-specific knowledge in the provision of care and/or in assisting patients, families and visitors.
• Models good safety habits by following safety rules; considers safety when making decisions, and schedules safety tasks into daily activities.

• Coordinates nursing care to patients congruent with unit philosophy, goals and patient care priorities.
• Assists the (PCM) in the development, implementation and evaluation of patient care delivery systems.
• Maintains clinical knowledge of patient population, delegates/supports patient care activities as needed above the scheduled staffing pattern.
• Supports the charge nurse to assure assignments are made considering patient acuity, staff competence and skill development.
• Establishes processes to assure equipment function, repair process, and routine maintenance on day-to-day basis.
• Acts as a role model for clinical professional practice as described in the Charter for Professional Nursing Practice.

• Assures optimal clinical outcomes through staff competency, orientation and education programs.
• Assists CNS, PCM in identification of staff learning needs and development of education and competency plans consistent with unit, service line, and organization priorities, coordinates implementation of unit-based education and assists in evaluation of outcomes.
• Collaborates with preceptors to coordinate unit-based orientation and preceptor programs, and assists in development of unit preceptors.
• Collaborates with preceptors to coordinate the orientation plan and schedule for each employee, based on a baseline individual learning needs assessment.
• Assists in coordination of students receiving clinical experience on unit.

• Continuously seeks quality improvement.
• Assists with ongoing quality improvement activities of the unit.
• Facilitates the integration of findings, action plans and follow-up of quality improvement activities into practice.
• Supports the use of quality and patient satisfaction data to improve care.
• Works collaboratively with unit councils, other departments and peers to identify and minimize barriers to providing coordinated excellent care.

• Bachelor's degree in nursing or
• Associate's or Vocational degree in nursing, with related Bachelor's degree or active enrollment in a BSN/BAN program
• 3 to 7 years in inpatient hospital nursing

• Licensed Registered Nurse - MN Board of Nursing required if working in Minnesota
• Licensed Registered Nurse - WI Dept of Safety & Professional Services required if working in Wisconsin
• Must meet at least ONE of the requirements below:
  Current ACLS certification from the American Heart Association Current ALS certification from…