Dept Specialist Key Carrier- Claribel Road, Riverbank, CA

Overview

We are California’s largest regional, full-service grocery chain with over 70 years of history in Modesto, California. Our network includes 194 stores across Central and Northern California and Western Nevada, with banners Save Mart, Lucky, and Food Maxx. We prioritize investing in our people, stores, and neighborhoods, offering in-store, online, or home delivery and curbside pickup options. The Save Mart Companies is part of The Jim Pattison Group.

The Key Carrier Specialist directs front-end staff and operations in the absence of the Assistant Center Store Manager. This role ensures optimal front-end customer service, performance, productivity, and compliance, and is responsible for front-end and parking lot conditions. The Department Specialist - Key Carrier directs team members in the Front-End (Checkers and Service Specialists) and Center Store departments, handles cash procedures, and trains Front-End associates to promote our mission and winning behaviors.

The position ensures all Front-end and department standards are met during the assigned shift and assists with store balancing.

• Provide customers with a remarkable shopping experience by demonstrating, training, and holding store associates accountable for excellent customer service.
• Manage front-end performance and productivity (over/short tills, check collection, cash over/short, WIC compliance, EBT compliance, bottom of basket check, circle savings on receipt, items checked per minute, front-end efficiency).
• Directly lead Clerks and Clerk’s Helpers with a focus on accountability and achieving high performance in the assigned area.
• Ensure that front-end and parking lot conditions are met (check stand merchandising, floors, cleanliness, shopping carts, bags, etc.).
• Perform store balancing (bookkeeping) to enhance the shopping experience.
• Perform front-end management functions (refunds/returns, loans/pick-ups, check authorization, etc.).
• Monitor customer experience on the front-end.
• Occasionally maintain total store operations in the absence of store management.
• Perform other duties as assigned.

• Competitive benefits package (Health, Dental, Vision, Life and AD&D, 401K).
• Tuition reimbursement and scholarship opportunities.
• Vacation and personal holidays; in-store purchase discounts.

Pay range: $17.25 – $27.20

• Minimum age 18 years.
• Good communication and interpersonal abilities.
• Good training skills and strong supervisory/coordination capabilities.
• Good counting and math skills; ability to read and write to accurately complete documentation.
• Knowledge of front-end operations and check stand procedures; knowledge of compliance and basic applicable contract/work rules.

High School Diploma (or GED) or additional job experience.

One year of prior work experience, including a minimum of 6 months Grocery/Retail experience.

Available to work a variety of required retail hours.

Store environment: ability to sit, stand, walk, kneel, stoop, use stairs, reach, pull and lift objects; requires lifting up to 40 lbs.

• Customer Focus
• Quality/Quantity of Work
• Personal/Interpersonal Skills

Reference: req
41542

Equal Opportunity

Employer:

The Save Mart Companies is an Equal Opportunity Employer, and we welcome resumes from individuals who will contribute to our diverse workforce.