Customer Service & Scheduling Coordinator

Efficient Air Service is hiring a Customer Service & Scheduling Coordinator in Riverdale, NJ. If you enjoy helping people, multi-tasking in a busy office, and delivering excellent customer service, this role could be your perfect fit.

This isn't just answering phones - you'll be the voice of a trusted, family-owned company where your work directly impacts customer satisfaction and team success.

• Answer incoming calls and provide friendly customer support
• Schedule service appointments quickly and accurately
• Enter and update customer information in our system
• Communicate with technicians to ensure smooth scheduling
• Resolve customer concerns with empathy and professionalism

• High school diploma or equivalent
• Strong communication and phone skills
• Proficiency with Microsoft Office (Outlook, Word, Excel)
• Organized, detail-oriented, and dependable
• Positive attitude and willingness to learn

• Customer service or call center experience
• Experience in HVAC, home services, or retail sales
• Familiarity with Service Titan or similar software

• $45,000–$60,000 annual earning potential
• Health, and life insurance
• Paid time off and 401(k) with company match
• Year-round job stability
• Career growth opportunities with training provided

Since 2005, Efficient Air Service has built a reputation on honesty, quality, and exceptional customer care. We're a family-owned business that values integrity, respect, and teamwork. Our core values- excellence, integrity, service, and trust
-guide everything we do.