IT Specialist; PLCYPLN

This position is located in the Department of Health & Human Services (HHS), Centers for Medicare & Medicaid Services (CMS), Center for Medicare.

As an IT Specialist (PLCYPLN), GS-2210-14, you will serve as a strategic catalyst between the business and technical development teams for a real-time claims processing system for Original Medicare (OM) claims.

• Apply expert‑level business and systems analysis techniques to evaluate, validate, and refine business requirements, ensuring clarity, effectiveness, and alignment.
• Analyze, assess, and support healthcare claims processing systems by leveraging in-depth knowledge of system workflows, core components, enabling technologies, and the regulatory environment governing claims operations.
• Conduct product management and program/administrative analyses to identify, evaluate, and address complex program challenges, develop alternative proposals, and recommend viable, data‑driven solutions within a modern, agile IT environment.
• Support Agile software development efforts by participating in change management activities, business process design, and backlog management, and by applying knowledge of data exchange and system integration concepts such as APIs and ETL processes.
• Contribute to IT software development initiatives by applying hands‑on technical expertise in programming languages, software engineering principles, solution and architecture design, system integration patterns, and end‑to‑end system implementation.

• You must be a U.S. Citizen or National to apply for this position.
• You will be subject to a background and suitability investigation.