Measurement Analyst II, III

Measurement Analyst II or III

JOB SUMMARY:

The Measurement Analyst supports a variety of Measurement Department functions by providing analytical and operational support across multiple systems. This role helps ensure the accuracy, quality, and reliability of measurement data through monitoring, reporting, investigation, and field dispatching activities. The Analyst collaborates with internal teams to identify and resolve communication and data quality issues, determine root causes, and support continuous improvement initiatives that enhance operational efficiency and data integrity.

Please note, this position is posted as a job family and may be filled at either Analyst, II (Level
3) or Analyst, III (Level
4). People who demonstrate advanced skills in terms of work experience, education and certifications may be eligible for the advanced grade.

• Process data into asset tracking system and review work exceptions
• Analyze and resolve meter data issues
• Monitor statistical sampling programs
• Investigate incomplete or missing data and work with appropriate parties to resolve
• Interact with and understand multiple pieces of data across multiple systems and applications (e.g., Work Management, Asset Management, and Billing systems)
• Fulfill ad‑hoc requests as necessary
• Gather, interpret, and format data and metrics for presentations for internal and external use
• Monitor, analyze and report pipeline station data
• Analyze and report data that supports various Measurement department functions
• Confirm configuration of industrial meters across multiple systems

• Initiate activities to support the needs and direction of the business
• Evaluate and recommend changes to process when new issues arise
• Provide analytical research and problem solving to identify problems, issues, errors and determine root cause
• Utilize analytical skills to evaluate data for accuracy
• Identify and evaluate improvements to systems

• Partner with Management to review business processes; identify gaps and areas for improvement, make recommendations based on findings
• Conduct analysis, document findings and communicate to business leaders to drive results
• Follow organizational policies and procedures and ensure compliance
• Manage partnerships and relationships within and outside the Measurement department
• Partner cross functionally and at all levels of the organization to meet business objectives

• Ensure accuracy of work meets departmental goals
• Ensure timeliness of work completion meets departmental goals
• Ensure timely follow up
• Troubleshoot operating issues with applications used by Measurement
• Manage multiple/diverse priorities

• Education:
  
  BA/BS Degree or equivalent work experience
• Related
  
  Work Experience:
  
  3-5 years combined experience with utilities or other related experience
• 2-4 years of experience analyzing data
• Preferred: 3+ years gas utility experience
• Preferred: 4-6 years analyzing operational data and supporting business processes
• Preferred:
  Intermediate knowledge of business processes and procedures
• Preferred:
  Intermediate knowledge of business‑related systems
• Strong attention to detail, conceptual analysis
• Strong analytical skills/ability to solve problems
• Interpersonal skills
• Excellent oral and written communication skills
• Time management
• MS Word/Excel – intermediate proficiency

• Education:
  
  BA/BS Degree or equivalent work experience
• Related
  
  Work Experience:
  
  5-7 years combined experience with utilities or other related experience
• 3-5 years of experience analyzing data
• Advanced knowledge of business processes and procedures
• Advanced knowledge of business‑related systems
• Demonstrated experience of analysis and intermediate understanding of the natural gas industry
• Preferred: 6-8 years analyzing operational data and supporting business processes
• Preferred:
  Demonstrated effective team leading competencies
• Strong attention to detail and big picture concepts
• Strong analytical skills/ability to solve problems
• Strong interpersonal skills (indirect managing)
• Exercise sound judgment in the use of oral and written communication skills
• Time management
• MS Word/Excel –…