JRSS NOC Technician IV

Description

Our customer is the Defense Information Systems Agency (DISA) and acts as the provider of GIG/Defense Information System Network (DISN) services to its customers, the Department of Defense (DoD) and national security organizations. This position directly supports the DISA-provided GIG capabilities and services in the 24x7 DISA Global Operations Center (DGOC). The Leidos Digital Modernization Sector and Global Solutions Management‑Operations II (GSMO‑II) have an opening in our Joint Regional Security Stack (JRSS) NOC for a JRSS NOC Technician at Scott AFB, IL or Hill AFB, UT.

• Execute network operations including configuration and analysis of customer traffic across the MPLS and JRSS infrastructure.
• Perform real‑time customer failover to restore services during scheduled and unscheduled outages and maintenance actions.
• Work directly with supported customers and engineers across other NOCs to ensure maximum network availability to minimize or eliminate mission and operational impact.
• Proactively monitor network alarms across platform‑specific network‑management tools.
• Perform a variety of change‑management tasks which include hardware replacement, software configurations, and ASI management.
• Utilize incident‑management applications to document all aspects of reported outages, degradations, isolation, escalation, and resolution during the lifecycle of a service‑impacting network incident.
• Assess, identify and recommend resolutions to various network incidents or deficiencies leveraging knowledge in one or more of the following: routers, switches, routing protocols, MPLS, VPN technologies, IDS/IPS, proxies, packet capture, network taps, load balancing, firewalls, out‑of‑band management.

• U.S. citizenship is required along with a current DoD Secret Clearance.
• Must have DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent) at start date.
• Ability to work in a 24/7 operation.
• High school education and 3–5 years of experience.
• Must have an active DoD Secret security clearance.
• Experience with one or more of the following: alarm surveillance, fault management, LAN maintenance, performance management.
• Expertise in one or more of the following: routers, switches, routing protocols, CISCO, Juniper, MPLS.
• General understanding of network topologies.
• Technical control facility or cyber transport experience.
• Circuit actions and vendor experience.
• IP architecture experience.
• Telco NOC, inside or outside plant experience.
• Experience with MS Office suite (Outlook, Excel, Word, Access, PowerPoint, Teams).
• Experience with one or more of the following: alarm surveillance, fault management, LAN maintenance, performance management, change management.
• Any additional certifications to include: CCNA, JNCIA‑Junos, F5 Networks Certified Technical Specialist, ITILv
  4.

Anticipated salary range: $75,000 – $85,000.

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.