Missile Defense Operations Support Cell Team Lead

Missile Defense Operations Support Cell Team Lead – Hill AFB, UT

This position directly supports the DISA‑provided GIG capabilities and services in the 24x7 DISA Global Field Command (DGFC). It is a leadership role for a team of Leidos employees and sub‑contractors, responsible for daily operations, performance, employee development, and technical support of militarized communications networks.

Eligibility
:
Requires U.S. citizenship and an active Secret clearance.

• Lead a team of Leidos employees and sub‑contractors; define direction and align team goals with organization and customer mission.
• Manage daily contractor operations, serving as focal point for assigned tasks and addressing performance issues.
• Foster employee growth and development, promoting continuous learning and skill enhancement.
• Staffing activities and addressing performance concerns, resolving disputes within the team.
• Provide guidance and resources for team success and motivation.
• Ensure missile defense OSC technicians adhere to MDA source documentation, DoD policies, DISA circulars, local TTPs, and watch officer documentation.
• Partner with engineering team to specify network architecture, evaluate and integrate new technologies, and conduct needs assessments.
• Analyze user requirements, concepts of operations documents, and system architectures to develop solutions for outages or system issues.
• Provide advanced troubleshooting and problem resolution of complex network problems.
• Interact with customers and senior leadership regarding network engineering and technical considerations.
• Work with DoD SATCOM Gateway facilities and deployed operators to troubleshoot SONET, IP, and SATCOM network issues.
• Provide SONET/SDH/IP network support, including configuration of switches, routers, multiplexers, media converters, and modems.
• Utilize diagrams, maps, cut sheets, and TSOs/SAAs/GAAs as source documentation for network configuration.
• Use ticketing applications to track and resolve customer problems related to network communication.

• BS with 4–8 years of relevant experience, or Masters with 2–6 years, or equivalent education/experience.
• DoD‑8570 IAT Level 2 baseline certification (Security+ CE or equivalent) prior to start date.
• Ability to work in a 24x7 shift schedule.
• Active DoD Secret security clearance.
• Deep understanding of Transport and IP network topologies.
• Prior management experience in IT or operations.

• Tech control facility or cyber transport experience.
• Circuit action and vendor experience.
• IP architecture experience.
• Telco NOC, inside or outside plant experience.
• Proficiency with MS Office suite (Outlook, Excel, Word, Access, PowerPoint, Teams).
• Experience with alarm surveillance, fault management, LAN maintenance, performance management, change management.

• Pay range: $73,450.00–$.
• Benefits include competitive compensation, health and wellness programs, income protection, paid leave and retirement.

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider qualified applicants with criminal histories consistent with relevant laws.