Accounts Receivable​/Collections Specialist

We are seeking a Full‑Time, on‑site, experienced Accounts Receivable/Collections Specialist to join our team.

In this role, you will be responsible for managing a portfolio of accounts and maintaining accurate, timely collections of outstanding receivables while building strong relationships with customers.

• Maintain accurate records in Quick Books Online
• Create financial reports and perform analysis
• Provide customer service for resolving client discrepancies and collecting on past due business‑to‑business accounts
• Manage and complete accounts receivable activities
• Assist customers in understanding their invoice, resolve any discrepancies, and answer questions needed to obtain payment
• Maintain excellent communications and customer service
• Maintain tax, insurance, and compliance requirements
• Maintain vendors, resources, and subcontractors

• Minimum two years of A/R, collections or accounting
• 2+ years of experience with Quick Books Online® (most recent versions)
• Billing, accounting, or collections experience
• Superb customer service, administrative, and verbal and written communication skills
• Outstanding written and verbal communication skills, including proper pronunciation and grammar, and a consistently courteous and professional tone of voice at all times
• Polite, confident, and excellent customer service skills, including listening and questioning skills
• Excellent organizational skills and strong attention to detail
• Very self‑motivated and goal‑oriented
• Ability to multi‑task
• Water, Fire, and Mold Restoration or construction industry experience is helpful but not required
• Capability to work in a fast‑paced, team‑oriented office environment
• Proficiency in Microsoft Office (Outlook, Word, Excel)
• Ability to learn new software, including Xactimate® and proprietary software
• Ability to successfully complete a background check, subject to applicable law

• High school diploma/GED (preferred)
• Must be knowledgeable in Microsoft Office
• Attention to detail and problem‑solving skills
• Excellent written and verbal communication skills
• Strong organizational skills with the ability to multitask

• Dental insurance
• Free food & snacks
• Health insurance
• Vision insurance
• Competitive compensation ($25.00 - $30.00 per hour)
• Vacation accrual, Paid Holidays, Health benefits
• 401(k)
• Professional development
• Casual Atmosphere
• Team Building Events:
  Off‑site retreats, team lunches, and social gatherings

This is a role in a fast‑paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary.

L&P Group Inc is an equal opportunity employer. We are committed to providing a respectful workplace and do not tolerate any discrimination or harassment based on race, color, religion, gender, age, disability, sexual orientation or veteran status.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.