Marketing Support Coordinator

Do you love working with people and being part of a winning team? Then don’t miss your chance to join our Franchise as a new Marketing Support Coordinator. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”!

Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, and is a serious multi-tasker. If you are self‑motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super‑excited about routinely exceeding expectations? Then you may be our perfect hero!

As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.

Perform all marketing administrative tasks related to daily route preparation, quality control data, referral source follow‑up, key measurement, scoreboard, and marketing/sales plan updates. Set‑up, manage, and participate in Franchise marketing and community involvement events. Perform general marketing duties, such as drafting correspondence, filing, and creating reports/newsletters.

• Provide sales route administration and database management
• Assist with Emergency Ready Program (ERP) file completion and database management
• Provide marketing administration including referral source follow‑up
• Assist/Maintain Franchise web and social media sites
• Conduct Center of Influence (COI), facility and key accounts research
• Maintain key account target list and provide research
• Provide brand and marketing coordination, including advertisement placement and tracking
• Provide newsletters and e‑blast coordination
• Coordinate all public relations programs and events
• Meet crucial deadlines
• Maintain sales materials along with office supplies

• 2+ years experience with sales and marketing support
• Superb customer service, administrative, and verbal and written communication skills
• Experience in the commercial cleaning and restoration or insurance industry is desired
• Working knowledge of current business software technologies is required
• Ability to remain calm and professional during tense or stressful situations
• Excellent organizational skills and strong attention to detail
• Very self‑motivated and goal‑oriented
• Associate’s or Bachelor’s degree in marketing or business or equivalent experience
• Ability to successfully complete a background check subject to applicable law

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.