IT Student Assistant

IT Student Assistant Position Overview

The Information Technology (IT) Department is seeking a reliable and detail-oriented IT Student Assistant to support daily operations and administrative coordination within the department. This role provides hands‑on experience in IT service delivery, scheduling coordination, and business operations, including vendor communication, invoice tracking, and payment follow‑up. The student assistant will also contribute to general office support and customer service for campus technology needs.

• Assist with scheduling student workers and coordinating shifts to ensure adequate coverage for IT support services.
• Support vendor management processes, including tracking orders, communicating with vendors, and following up on outstanding items.
• Assist with invoice processing, payment tracking, and ensuring timely submission and follow‑up with procurement and finance departments.
• Provide general office support, including data entry, documentation, and responding to inquiries from students, faculty, and staff.
• Assist IT staff with organizing equipment, maintaining inventory records, and preparing devices for deployment.
• Help coordinate logistics for IT projects, including tracking timelines, deliverables, and communication between stakeholders.
• Maintain accurate records and assist with reporting related to IT operations and expenditures.
• Deliver excellent customer service when assisting with basic IT‑related questions or directing users to appropriate resources.

• Operational & Business Experience
  – Gain exposure to vendor relations, procurement workflows, and financial processes within an IT environment.
• Project Coordination Skills
  – Learn how to support IT initiatives through scheduling, tracking, and cross‑functional collaboration.
• Professional Communication Skills
  – Develop strong written and verbal communication through interaction with vendors, staff, and campus partners.
• Technical Environment Exposure
  – Build foundational knowledge of IT systems, services, and support operations.
• Organizational & Time Management Skills
  – Strengthen your ability to manage multiple priorities, deadlines, and administrative processes.
• Flexible Work Schedule
  – Office hours are adaptable to your academic commitments.
• Networking Opportunities
  – Collaborate with IT professionals, campus departments, and external vendors.

• Highly organized with strong attention to detail.
• Strong written and verbal communication skills.
• Ability to manage multiple tasks and follow through on assignments.
• Comfortable working independently and as part of a team.
• Interest in IT operations, business processes, or project coordination.
• Dependable and proactive in identifying and resolving issues.

• Proficiency in Microsoft Office (Excel, Word, Outlook) and/or Google Workspace.
• Strong organizational, data entry, and record‑keeping skills.
• Ability to communicate professionally via email and phone.
• Basic understanding of office procedures and customer service principles.
• Ability to handle confidential information with discretion.

• Must be a current La Sierra University student.
• Preferred majors:
  Information Systems, Business Administration, Computer Science, or related fields.
• Previous experience in administrative support, scheduling, or customer service is a plus.
• Familiarity with procurement, invoicing, or vendor coordination is beneficial but not required.
• Training will be provided.

Starting at $16.90 /hr