Mailroom Assistant

Responsibilities

• Sort and distribute incoming mail.
• Process outgoing mail and packages.
• Operate mailroom equipment such as postage meters.
• Assist with shipping and tracking packages.
• Maintain logs for incoming and outgoing mail.
• Respond to inquiries about mail status.
• Prepare bulk mailings and ensure proper labeling.
• Assist colleagues with shipping supplies and packaging.
• Coordinate with postal services and couriers.
• Maintain a clean and organized mailroom.
• Assist with pulling inventory, prepare shipments, and customer returns.
• Learn company mail policies and procedures.
• Work with finance for billing and postage charges.
• Respond to customer inquiries via phone and email.
• Prepare reports on mailroom activities.
• Maintain confidentiality of sensitive documents.
• Work with internal and external project managers to keep deliverables moving.

Duties and responsibilities can change depending on business needs.