Office Assistant; Rainbow Engagement Center

Office Assistant (Rainbow Engagement Center)

Riverside Community College District

Final date to receive applications: 06-30-2026

The ideal candidate will share RCC's and the Office of Equity, Inclusion and Engagement's commitment to educating its racially/ethnically and socioeconomically diverse student population. We currently enroll 28,939 students, the majority of whom are from racially minoritized populations. Riverside City College has been designated a Hispanic-Serving Institution, reflecting the great responsibility that the College has towards the educational attainment and economic well-being of the surrounding community.

This position will support the LGBTQIA2+ student population.

• Performs clerical support duties for an assigned division, department, or program, according to its policies, procedures, and/or operating procedures; prepares documents; and performs customer service tasks by providing information and assistance to faculty, staff, students, and the public.
• Receives direct supervision from assigned area supervisor; may provide lead direction to temporary staff and/or student workers.
• Performs routine clerical duties in support of an assigned division, department, office, or program; works as prescribed in department policies and procedures, and follows instructions and standard operating procedures.
• Performs a wide variety of routine clerical work including sorting, filing, copying, verifying, recording information on records and sending notices when necessary.
• Serves as an office receptionist, greeting office visitors and answering the telephone; responds to requests for information relating to assigned responsibilities; refers callers to appropriate staff for further assistance as needed; disseminates information as appropriate.
• Performs various clerical duties on a computer which may include typing and entering data into a spreadsheet or database program; may perform routine system backup duties; runs computer reports and processes department reports as requested.
• Types, enters, records, proofreads, and processes a variety of documents, including general correspondence, reports, memos, and statistical charts from rough draft, recordings, or verbal instruction; may compose routine correspondence; and may work on special reports, projects, and publications.
• Maintains a variety of statistical records; checks and tabulates statistical data; prepares routine statistical reports.
• Sorts and files documents and records; maintains accurate and up-to-date files and records for a variety of special operating activities and filing systems; monitors various logs, accounts, and files for current and accurate information.
• Receives, sorts, and distributes incoming and outgoing mail; sends facsimile requests; may order office supplies.
• Schedules appointments as assigned.
• Operates a variety of standard office equipment, including computer hardware and software applications, copiers, printers, scanners, facsimile machines, multi-line telephones, and audio/visual equipment; makes minor repairs and adjustments and arranges for equipment repair, when necessary.
• Participates in District-provided in-service training programs.
• Performs other related duties as assigned; specific duties not listed does not exclude them for this classification if the work is similar or related.

Completion of the twelfth (12th) grade and six (6) months clerical experience; or an equivalent combination of education, training, and/or experience.

• Methods and techniques of compiling and organizing files and documents.
• Operational characteristics of standard office equipment.
• Basic business arithmetic.
• Recordkeeping principles and procedures.

• Perform standard office clerical administrative support duties.
• Learn and understand the organization and operation of the assigned program and/or work unit to assume assigned responsibilities.
• Review and process relevant forms and applications.
• Type and format business documents including letters, reports, and related materials.
• Learn, correctly interpret, and apply the policies and procedures of the function to which assigned.
• Make basic arithmetic computations.
• Enter and retrieve data from a computer with sufficient speed and accuracy to perform assigned work.
• Maintain a variety of filing, recordkeeping, and tracking systems.
• File materials alphabetically, chronologically, and numerically.
• Use discretion in processing and filing confidential student files and other records.
• Understand and carry out oral and written directions.
• Follow directions, guidelines, and standard operating procedures of the department or area of assignment.
• Exercise judgment within policy and procedural guidelines of the assigned area.
• Effectively use computer systems, software applications relevant to work performed, and business equipment to perform a variety of work tasks.
• Communicate effectively in the course of performing work tasks.
• Establish, maintain, and foster effective working…